Job Summary AECOM is seeking experienced, creative, and highly talented Safety Service Patrol Operators across Virginia.
These positions will be a direct report to the Safety Service Patrol (SSP) Supervisor and Management Team with direct public and multi-agency communications.
The responsibilities of the SSP include, but are not limited to: Works under direct supervision performing moderately complex technical work utilizing instructions, drawings, sketches and results from computer systems and schematics.
May be involved in training and supervising technical personnel.
May perform some data entry.
Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorist, roadway deficiencies, site distance problems and obstructions that may cause lane blockage Consistently ensure quality customer service through professionalism, timely response, skill and courtesy Abide by all Federal, State, and Municipal laws, rules and ordinances and maintain a clean driving record Give automotive gas and or diesel fuel to stranded motorist when needed Provide battery boost Provide minor first aid to injured if needed until more advance medical personnel arrive.
Minimum Requirements High School Diploma and or equivalent certificate (GED) or 1 year of related work experience in lieu of education Be a minimum of 18 years of age Ability to drive, using an AECOM provided vehicle, patrolling and monitoring a segment of interstate roadway in an assigned region.
Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC) Possess a valid driver’s license and a clean driving record in the last 3 years, including no suspension of license or single violation that the Motor Vehicle Department treats as worth 6 demerits Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment Must pass a pre-employment drug screen and successfully participate in the programs mandatory random drug screening process Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing.
Position will include wearing associated personal protective equipment Preferred Qualifications Five (5) years of driving experience Prior Safety Service Patrol Operator experience.
Knowledge/experience of incident management techniques Radio and telecommunications experience Possess or be able and willing to obtain CPR certifications Basic competency in using computers such as laptops, smart pads.
Working knowledge of basic automotive repair Demonstrate positive customer service attitude
– both to co-workers (internal customers) and Customers Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance.
Schedules will vary.
Able to maintain situational awareness at all times.
Adherence to all federal, state, and local laws, ordinances, regulations and standards related to traffic and motor vehicle operation and safety Ability to maintain a courteous and considerate demeanor at all times and constantly strive to provide customer excellence Willingness to consistently do their part to contribute and maintain a safe and secure workplace Ability to communicate clearly and concisely High degree of autonomy in carrying out responsibilities requires a strong sense of judgement and self-motivation to perform, while also working in a team, collaborative environment.
Position is performed outdoors 100% of the time, along roadsides in an uncontrolled work environment Uniform compliance to ANSI 107 Class 3 standards and safety shoes meeting current ASTM F2413 standards (program provided) Must be able to operate with a Safety-first mentality while adapting to changing conditions and at times performing multiple tasks.
Geographic familiarity with regional freeway system and arterial roads Proven ability to manage tasks in a professional manner Demonstrated professional maturity Proven ability to manage time and tasks professionally Additional information: Relocation is not available for this position.
Sponsorship for US Employment Authorization is not available for this position.
What We Offer We will give you the flexibility you need to do your best work with hybrid work options.
Whether youre working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities.
We believe in leadership at all levels.
No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.
We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.
When you join us, you will connect and collaborate with a global network of experts planners, designers, engineers, scientists, consultants, program and construction managers leading the change toward a more sustainable and equitable future.
Join us and lets get started.
As an Equal Opportunity Employer, we believe in each persons potential, and well help you reach yours.
Job Category Transportation Operations Management / Traffic Monitoring Business Line Transportation Business Group Design and Consulting Services Group (DCS) Country United States of America Position Status Part-Time Requisition/Vacancy No.
271162BR Virtual: No Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.