Runner/Busser at Marco Polo
Who will love this position?
An individual who is looking to gain experience in the food industry.
Someone who has a passion for customer service and likes working within a team.
POSITION PROFILE:
The responsibility of the Busser/Runner is to maintain efficient service between kitchen and front of the house.
ESSENTIAL FUNCTIONS:
Ensure all orders leaving the kitchen meet presentation standards and guest requests
Knowledge of menu items
Ability to explain ingredients and preparation methods for each item
Knowledgeable of table/seat/station numbers, proper table set ups, capacity, and hours of operation
Deliver food and beverage items from kitchen/bar in prompt and neat manner
Inform servers and applicable team members of wait times and any product shortage
Assist server with food and beverage service to ensure guest satisfaction
Assist with clearing table settings and prepare table for resetting when needed
Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
Perform any general cleaning tasks as assigned by supervisor/manager to adhere to health standards
Perform other duties as requested, such as cleaning spills, handling guest requests, greeting and seating guests and ensuring overall guest satisfaction
REQUIREMENTS:
Skills/Knowledge Required:
Has a strong working knowledge of and passion for the food industry
Displays a strong hands-on approach
Thinks critically and objectively
Guest service oriented
Current Servsafe Food Handler Certificate Required
Flexible schedule – must be available to work a variety of shifts
Ability to:
Perform job junctions with attention to detail, speed and accuracy
Prioritize, organize, and follow up
Be a clear thinker, remaining calm and resolving problems using good judgment
Follow directions thoroughly
Understand guest’s service needs
Work cohesively with co-workers as part of a team
Work with minimal supervision
Maintain confidentiality of guest information and pertinent hotel data
Physical Requirements:
Ability to carry up to 40lbs.
Ability to walk, stand, and bend continuously throughout the day.
Qualification Standards:
Education: High school certificate or equivalent
Experience: Previous experience preferred
Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided)
Palisociety is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.