Role/Department Description:As we execute further on the Portfolio Lifecycle, FactSet’s Analytics business continues to grow in size, reach and complexity. Analytics Product Specialists are a team of subject matter experts, combining product and industry knowledge to help ensure customer success.
Responsibilities
include support escalation, implementations, solutions re-engineering and optimization, internal training, thought leadership, and regional business growth.Do you love solving complex problems or building elegant solutions? Are you motivated to become a thought leader and directly influence the investment process of our clients? We are seeking driven individuals with a passion for working with our Analytics suite to join the Americas Analytics Product Specialist team. Our department seeks candidates that possess exceptional technical skills as well as the ability to communicate complex concepts clearly and effectively to clients of varying levels of sophistication. We seek someone who is enthusiastic, intellectually curious, and takes pride in the work they do. This role offers the opportunity to become an expert in all areas of the Analytics suite to set yourself up for a successful career at FactSet.
Responsibilities:
Retention efforts focused on both reactive and proactive analytics support workExecution on project-based engagements such as implementations, solutions optimizations and other time and knowledge intensive projects to create a better user experience and/or enable sales opportunitiesEffectively communicate with our most sophisticated users via a strong understanding of investment principles and their current applications in the industry.Act as a bullpen resource for Generalist Sales, Specialty Sales, Client Consulting, and Client User Support teams to address time-sensitive and/or complex Analytics needs. This includes web and on-site visits for demos or projects that need Analytics Product Specialist involvement.Organize and relay client feedback for enhancements and bugs to Product Development.Develop and maintain up-to-date knowledge of the finance industry, current market trends and economic factors in order to maintain a competitive edge and form support strategies.
Requirements:
At least 2 years of experience working with FactSet’s Analytics toolsWillingness to travel and work effectively with teams outside of your officeProven technical proficiency particularly with writing complex screening codesPreferred Certifications: Performance Analyst, QuantProficiency with R, Python, Matlab, SQL, or desire to learn these toolsExtremely detail-oriented with the ability to see the big pictureEnthusiasm, sense of initiative and a desire to take ownershipThe budgeted amount range for this position in the State of Connecticut is $66,500 – $105,500FactSet is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender IdentityVEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here.FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Jennifer Passeck, Lead Recruiting Specialist, Human Resources at +1 (203) ###-#### or …@factset.com.Equal Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ( FactSet ) to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) ###-####.PDN-962cc000-0aa3-4f9f-bea3-e36f8b2847d8
Associated topics: business advisory, business analysis, business analyst, business systems analyst, client, consult, information technology consultant, market, senior consultant, support analyst