Operations Agent 3

Pilot has the best employees in the transportation and logistics industry!

*ESSENTIAL FUNCTIONS: *
Tracking and tracing outbound shipments

Inspecting Inbound/outbound freight

Coordinating recover and delivery schedules with various cartage agents

Contracting new carriers as needed and assigning carriers and providing load tenders

Develop collaborative carrier relationships

Preparing paperwork for routing, closing out files, and sending documentation out on a timely basis Communicating freight status and any problems to other stations and customers, and updating the system

Communicating to dispatch for customers’ requested pick-ups

Adhere to TSA /KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments

Data entry of shipments into transportation management system

Quoting, costing and invoicing of international shipments, air, ocean and ground

Other duties as assigned

*SKILLS/COMPETENCIES: *
Multi-tasking while maintaining precise attention to detail

Negotiating abilities and able to close independently from management oversight

Must have a financial acumen and experience with invoicing and payables

Excellent verbal and written communication skills

Must be able to type 35+ words per minute

Must be able to work in demanding, high-volume environment, particularly with email and calls

Precise attention to detail

Proficient in Microsoft Office

Must be tech savvy

*Additional Job Details : *
*EDUCATION: *
High school diploma or equivalent is required

College degree a plus, or in lieu of, work experience may be substituted

*EXPERIENCE: *
Must be IATA and DG certified

Must have minimum 4 years experience in transportation or freight forwarding

4+ years minimum experience in freight operations

4+ years experience in transportation customer service

4+ years work experience as an Operations Agent

*PHYSICAL REQUIREMENTS: *
This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at times.

If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!

Job Type: Full-time

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