The Beeline Loan Guide
– Purchase 8 Reasons why you should quit your Loan Officer job and become a Beeline Loan Guide.
Join the most innovative lender and work with the next wave of buyers Don’t be left behind.
We’re combining technology with a human touch and intuitive user interface to transform the home loan experience and replace fear and uncertainty with peace of mind and excitement.
Be aligned with the buyer.
It’s about them.
Not you or us.
Loan Guides take the weight off the customer’s shoulders, so they can enjoy the good stuff.
You’ll have a variable component aligned with what the customer wants — speed, responsiveness, peace of mind and a satisfying experience.
The happier the customer is, the more you get paid.
Lots of upside without originating your own leads.
They’ll land in your lap, so focus on the experience from approval to close and be well paid without prospecting.
Bump up your pay by originating a few of your own or boost it even more by just being fantastic and generating your own referrals (yep they’re tracked).
It gets better.
We’ve achieved something special — the most qualified buyers you can get.
They’re not just any leads.
To our knowledge, no one else has achieved an instant, verified approval based on buyers directly linking to their exact bank, pay and tax info in 15 minutes.
Normally that takes days.
It’s called a ‘Purchase-Ready Approval’ — and it’s way more accurate than a typical pre-approval, which is based on unverified, estimated info and more likely to change and disappoint later.
Re-read that, because it’s groundbreaking stuff.
When they reach you, our buyers have momentum from the easiest, fastest application.
The Beeline Tracker takes it from there.
Forget fumbling with emails and docs.
It’s all done in their Beeline tracker — a beautiful, intuitive place where they land after submitting their application.
You’ll work in tandem with their tracker all the way to close as their single, direct point of contact.
Build genuine relationships, instead of passing hot potatoes.
From the moment they get their Purchase-Ready Approval (kind of like a pre-approval only more reliable), you’re right by their side all the way to closing — a meaningful relationship that lasts for weeks.
Forget handovers and enjoy finishing what you start.
Treat people like people, not walking commission checks.
You don’t see the customer as a walking transaction but someone who wants to celebrate the thrill of a new house.
We don’t like hard sell or coercion.
But we do admire skilful ‘selling without selling’ by building great relationships, educating and being responsive.
Good rates to play with.
We use lots of automation instead of lots of people, so our rates are so low.
We don’t charge origination fees either.
If a customer does find a lower price, we’ll beat it or pay half of the first monthly payment with the other lender.
What a Beeline Loan Guide Actually Does It’s all about the relationship you have with the customer — giving them a sense of peace and removing the stress and uncertainty, so they have a smooth ride to closing.
The loan is really just a conduit to the thrill of moving into a new house.
You’re a buyer’s guardian angel from when they submit their application.
Then you nurture and guide them as they find their property, confirm the loan they want and lock.
From there, you’ll guide them every step of the way, right up until their closing day.
Goal 1
– Introduce yourself.
Congratulate them on their Purchase-Ready Approval.
Share their excitement about what’s coming up.
You’ll introduce yourself when they submit their application, and position yourself as their partner all the way to closing; their single and direct point of contact, available on phone, chat, email or SMS.
You’ll share their excitement about their house purchase, you’re there to help make it happen — with a minimum of BS.
Listen well and answer questions about rates, payments, terms, and fees which are scary for most people.
Reiterate the Purchase-Ready approval compared to a typical pre-approval.
Tell them how confident they’ll feel negotiating with it vs the old fashioned unverified pre-approval they get elsewhere.
We can make fancy technology and AI (which we do), but none of that matters without Beeline Loan Guides being right by their side, embodying our voice, tone and values — informal, approachable, inclusive yet knowledgeable, responsive, and playful.
Goal 2
– Nurture them.
Educate them.
Add value until they add their property.
Then dial the loan in and lock it in all nice and snug.
You’ll stay in regular contact (but not annoyingly regular), nurturing, educating and adding value and making sure they’re clear on next steps, like adding their property in their tracker when they get an accepted offer.
Our CRM manages everything for you and we send regular educational content, which you can riff off when you touch base, as opposed to just ‘checking in to see how their house hunting is going.’ Then once they add their property, dial in their loan choice and lock their rate.
Through it all, the Beeline Loan Guide must be intimately familiar with the Beeline Tracker as a point of reference because it makes life so much easier.
Goal 3
– Make their life easy all the way to close.
No one likes sweating the last few days, so pull it together with the help of your pod.
Stay ahead of the game, using your pod team, shared services and the Beeline tracker, together with your excellent relationship skills to literally ‘bring it home.’ During the days leading up to closing, customers should be excited about the move and thinking about curating their new lawn or finding their local coffee hangout, not biting their fingernails off worrying about missing their closing date.
Say no more.
How your team (pod) is set up One Loan Guide per pod, accompanied by a faithful Loan Processor.
You’re assigned customers when they finish their Beeline profiles.
From there you’ll bring them through to close, using shared services such as underwriting, title and closing.
How you’re paid We can generate traffic pretty well, but you can always do with more right?
The real trick is converting it, especially for TBD shoppers.
Ultimately the goal is to convert approved applicants to a nice, easy, fast closing.
That’s obvious and it’s the main driver of the variable component, but it’s boosted by your ability to create satisfying customer experience and responsiveness (yes we measure these things).
This ensures our Loan Guides and Beeline are truly aligned with the customer’s need for responsiveness and a consistent, branded experience.
People throw around ‘branded’ but what we mean is delivering on the brand promise of ‘the shortest path to your home with maximum peace of mind so you can enjoy the fun part and worry less about the loan itself.’ It also ensures you’ll be side by side with the customer instead of getting all transactional on their ass.
Do you like pushy salespeople?
Neither do we.
The traits of a Beeline Loan Guide Emotional intelligence and empathy.
Great communication across all channels — you’re directly available on phone, email, SMS and chat.
Ability to multi-task and comfortable working at a fast pace.
Able to focus on the present moment.
Be well organized and clear thinking.
Be quick on your feet and able to keep calm and solve unforeseen problems.
Like we said, you take the weight off the customer’s shoulder — you don’t add to it.
You’re more warm and less slick and polished.
Great math, written and spoken skills.
What’s 12 squared?
If you need a calculator then it’s not looking good for you.
‘They’re’ or their’ — you’ll need to know the difference.
We like it if you have hospitality experience.
It means you’re responsive, can multi-task and juggle things and indicates that you’re warm and nice So don’t hide that stuff when you send us your CV.
You’re tech savvy, so you can learn our CRM instead of some old school pipeline report.
You understand the massive difference between our product and those you’re familiar with.
You don’t wig out with tech — you’re at home with it.
Deep knowledge of underwriting regulations.
A working proficiency in home loans Benefits Health insurance Dental insurance Vision insurance (starting 1/1/2021) Life & disability insurance 10 days of personal/sick time per year
– available upon starting 3 weeks of vacation time per year accrued per pay period 401(k) If you’re not licensed yet, Beeline will pay for you to be About Beeline We’re a super experienced global team of innovators from the startup and finance worlds.
We’re transforming the entire home loan experience so fear, uncertainty and the power imbalance between lender and buyer are replaced with respect, peace of mind, and excitement.
We’ll know we’ve succeeded when it no longer feels daunting — but feels less important than your housewarming party.
And if we’ve really succeeded, it’ll even be fun.
That’s the real moonshot.
Beeline is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.