Lead Application Administrator


WHAT IS THE OPPORTUNITY?The Lead Application Administrator will support one to many applications and the associated technical environment. An expert knowledge of applications and environments is expected plus the ability to lead technical teams.This role is a working lead an may provide functional guidance or manage daily activity of a small team 

What you will doImplement and support new software versions and new versions of systems software. This will include setting up software in development, QA, Production and DR environments.

Provide technical assistance to projects.

Incident and Problem Management including during and post-incident analysis.

Researching and implementing new technology per project and support needs

Set-up and support of workflow and job scheduler software

Set-up, administration and support of interfaces and APIs

Middleware configuration, administration and support

Application environmental set-up, administration and support

SLA management and reporting for applications

Application support, issue management and escalation

Vendor, T&I and business user liaison

DR planning and participation in DR tests. Will understand how to set up, maintain and cutover to DR.

May use specialist knowledge in one or several applications and supporting environment

Will understand application use and access

Will assist with the Technology Lifecycle Management Program for technology asset management.

Will lead small technical teams in the above tasks.

Will perform an advisory role to more junior positions.


Bachelor’s Degree or equivalent

Minimum 10+ years of IT experience

Minimum 7+ years in Application Administration

Minimum 3+ years coordinating resources, projects, contractors or colleagues

Skills and Knowledge

Minimum 5 years of experience with Microsoft Office, Project, and SharePoint. Expert knowledge of databases, hardware support, Cloud deployment and support and tools for application and systems administration.

Expert knowledge of Windows and/or Linux/UNIX server operating systems and environments.

Knowledge of scripting and script automation

Knowledge of SQL and/or Oracle databases. Ability to write SQL queries.

Middleware knowledge (e.g. WebSphere, WebLogic, MQ) preferred

Interface, API, workflow and job controller set up and support experience preferred.

CompensationStarting base salary: $111,408 – $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. 

Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our . 

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.’ 

ABOUT CITY NATIONALWe start with a basic premise: Business is personal. Since day one we’ve always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

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