About Us Bitwise is one of the fastest growing technology solutions provider that leverages data to enable business insights. Our breakthrough technology innovations help our global clients maximize their competitive advantage. We are the industryrsquos most experienced and dedicated team of data professionals, focusing on Data Warehousing, Data Integration, Analytics, Business Intelligence, Big Data, Cloud and Digital Computation. We optimize value for our clients through our global delivery model and with our proprietary technology tools that reduce the time, complexity and cost of data initiatives. Together, our people and technology provide the insights clients need to continue to lead in their fields. Founded in 1996, Bitwise is headquartered in Chicago, IL with UK office in London and global delivery centers in Pune, India. For more information, visit Bitwise at www.bitwiseglobal.com. Bitwise is an Equal Opportunity Employer and welcomes applications from all sections of society, without discrimination of grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. What we offer Bitwisers thrive in an inclusive and innovative culture. You will grow with a team of technologically proficient and futuristic thought leaders, in a challenging environment. Our core values comprise of Integrity, Compassion, Ownership, Belongingness, Open Mindedness, Mutual Respect, and Excellence. Year on year, during annual opinion surveys, our employees have echoed working in a culture that espouses Trust, Engagement, Growth, Openness, Inclusiveness, and a Fun place to work. THE JOB In the role of Senior Engineer I ndash Kafka Engineering, you will be responsible for participating in technical direction and implementation of software pipeline and observability platform. This critical service powers all aspects of our business from the sale of tickets for the worldrsquos largest live events to providing access into those events and more. You will be responsible for the technical aspects of ensuring that our hybrid cloud Kafka infrastructure is highly available, sustainable, performant, cost effective, and usable by hundreds of developers. You will work closely with the Manager ndash Kafka Engineering, software development leadership, technical operations leadership, architecture, PMO and vendors from around the globe to deliver these services. WHAT YOU WILL BE DOING Work with the Manager ndash Kafka Engineering to assess the needs of Software Engineering within the Kafka ecosystem Establish, communicate, and advocate best practices and design patterns related to Kafka consumption Provide mentoring to other team members Assess and size effort associated with work backlog and participate in grooming Advise and inform a program of work to mature the streams processing service offering Collaborate with other operations team to ensure highly available service and response respective to developer support Interview and participate in building a team to establish a center of excellence and expertise in streams processing Participate in regular planning cycles to align business priorities to programs of work within your organization Inform recommendations, including resourcing, of strategic projects to mature and improve the service Lead proofs of concepts, engineering, and implementation projects WHAT YOU NEED TO KNOW (or TECHNICAL SKILLSCOMPETENCIES) Strong operational background running Kafka clusters at scale Knowledge of both physicalonprem systems and public cloud infrastructure Strong understanding of Kafka broker, connect, and topic tuning and architectures Strong understanding of Linux fundamentals as related to Kafka performance o Filesystem tuning and related kernel tuning and troubleshooting o Storage hardware and trade-offs o Network TCP stack tuning and troubleshooting Background in both Systems and Software Engineering Competent developing software in 1 or more of high level language Competent with configuration management in codeIaC including Ansible and Terraform Competent operating Java Runtime Environment (JRE) in large scale environments – ( runtime settings, JMX, troubleshooting, garbage collection, etchellip ) Passionate about data driven operations building and leveraging observability with tools such as Prometheus and Grafana Knowledge and experience of containers and Kubernetes cluster Hands on experience delivering complex software in an enterprise environment Experience working in a remote team across multiple regions and time zones Comfortable working with structured Change and Incident Management ldquoBitwise is built on a strong foundation of always putting its customers and employees first. There is a massive market shift to adopting cloud technologies and focusing on digital transformation. We are poised to provide a world-class modernization experience to our customers through our high-end engineering capabilities and leading cloud solutions for data migration and ETL conversion, among many others.rdquo Ankur Gupta, CEO, Bitwise Inc.