Job Name: IT Administration Specialist IJob Location: Downers Grove, ILContract: 6 Months (Possibility for extension)Description: At least 1 year relevant experience required.
Competent in supporting enterprise customers and partners in a client systems/workstation environment, including but not limited to desktops, networks, laptops, peripherals, POS systems, and various in store technologies.
Duties may include:
– Hardware and Software Management: Online and spare parts inventory control, installation and configuration, management and troubleshooting.
Assist with new technology research, testing and pre-purchase evaluations.
Assist with system health monitoring, performance analysis, proactive alerting, software upgrades and maintenance, rack space management and warranty repair coordination.
– Proactive Maintenance and Incident Resolution: Routine system and process monitoring, incident resolution or escalation, outage status tracking and technical library management.
Function as a remote liaison to other groups in EIT to assist with project related tasks, reporting and analysis, in-depth troubleshooting of complex IT related incidents, customer relations.
– Group Policy Administration: Assist with design and implementation of new group policy solutions and continued maintenance.
– Print Services: Duties include management of Windows print servers and associated print queues.
NOT ELIGIBLE FOR PLACEMENT OTHER THAN ONSITEExpenses will be approved
– contractor will drive for repair dispatches to our retail locationsWhat does a typical day look like?
(daily tasks): Reviewing open tickets and working for resolutionPreferred background/prior work experience?: Desktop Support / Field TechWorkers will be onsite and must meet onsite requirements.Is driving a requirement for this assignment?
Yes