The People Operations team at OpenTable is all about improving the employee experience, while always considering efficiency and scalability.
As an HR Coordinator on the People Ops team, you will act as the connection point for all employee services and promote new ways of approaching HR core work.
Every day you’ll bring hospitality, a core tenet of our culture, to life for our employees and functional partners.
In this role, you’ll work with a team of coordinators to support Recruiters and HR Business Partners, while being the front door to service for our employees.
If you are highly organized, great at working with people, and ready to learn, let’s talk!
Responsibilities
● Engage new hires, coordinate all the elements of onboarding and conduct new hire orientation to ramp-up our workforce
● Maintain accurate employee records, managing HR transactions in our systems and handling reports/ data requests
● Provide a speedy and efficient response to all day to day / first line HR queries from employees through Zendesk
● Process employee changes, terminations, and related processes including communications, notifications, filing and HR systems updates
● Identify key areas for process improvement and efficiency through analysis of core HR transactions
● Participate in team-identified projects/initiatives and execute on employee programs
● Be an internal champion for our employees, escalating employee issues as appropriate and collaborating remotely with other teams
Qualifications
● 2+ year’s experience as an HR Coordinator or similar human resources role
● Workday certification and proven ability to handle basic system business processes huge PLUS
● Exceptional attention to detail and organizational skills with a focus on quality and customer service
● Demonstration of a process-driven approach
● Ability to juggle and effectively prioritize multiple tasks – knowing when to escalate issues
● Ability to demonstrate patience in sticky situations and to resolve issues with clarity and a can-do attitude
● Strong understanding and ability to maintain confidentiality
● Ability to work independently and contribute be a great team player
● Excellent verbal and written communication skills; ability to easily communicate with all aspects of the organization
● BA/BS degree, or equivalent work experience
OpenTable
OpenTable, part of Booking Holdings, Inc.
(NASDAQ: BKNG), powers reservations for the hospitality industry.
OpenTable’s software seats more than 1 billion people per year and helps more than 60,000 restaurants, bars, wineries and other venues attract guests, manage capacity, improve operations and maximize revenue.
Since its inception in 1998, OpenTable has seated more than 2 billion diners in over 80 countries.
The Company is headquartered in San Francisco, California, and the OpenTable service is available throughout the United States, as well as in Canada, Germany, Japan, Mexico, the UK and many more locations.
As an employee of OpenTable, you will be part of a global network that includes OpenTable and KAYAK’s portfolio of meta-search brands including momondo, Cheapflights, Swoodoo, checkfelix and Mundi.
Many employees are dedicated to one brand, but we all have the benefit of using each other’s strengths and insights.
Together, we’re able to help people experience the world through dining and travel
Diversity and Inclusion at OpenTable/ KAYAK
We aspire to have a workplace that reflects all of the diverse communities we serve.
We know that when we have diverse teams we produce more innovative ideas, products, services, and better business outcomes for our stakeholders.
OpenTable/KAYAK is proud to be an Equal Opportunity Employer and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team.
Whoever you are, just be you.
KAYAK or OpenTable (as the case may be) will process your personal data in accordance with data protection law for the purposes described in our privacy notice (Germany and All Other Locations ).
As part of the application process KAYAK/OpenTable may share your personal data across our group of companies.
In order to consider you for new positions, KAYAK/OpenTable may keep your personal data for 6 months (within the EU) and 2 years (in all other regions), unless otherwise required by applicable law.
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