Responsibilities
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Welcome guests to the venue.
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Provide accurate wait times and monitor waiting lists.
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Manage reservations.
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Escort customers to assigned dining or bar areas.
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Provide menus and announce Waiter/Waitress’s name.
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Greet customers upon their departure.
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Coordinate with wait staff about available seating options.
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Maintain a clean reception area.
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Cater to guests who require extra attention (e.g. children, elderly).
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Answer incoming calls and address customers’ queries.
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Assist wait staff as needed.
Qualifications
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Previous work experience as a Host/Hostess or Waiter/Waitress.
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Understanding of restaurant etiquette.
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Familiarity with health and safety regulations.
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Experience in managing reservations.
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Demonstrable customer-service skills.
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Excellent communication skills (via phone and in-person).
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Strong organizational skills with the ability to monitor the entire dining and bar area.
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Availability to work in shifts as needed.
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Good physical condition to walk and stand during an entire shift.
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High school diploma.