SUMMARYLocation: Home2 Suites by Hilton Woodland HillsPosition Type: Non-ManagementThe starting pay rate for this position is $17.45 per hour.Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors.
To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.You must have flexible scheduling availability to include mornings, evenings, weekends, and/or holidays.Job Requirements:Check-in/Check-out hotel guestsProcess all payments according to established hotel requirementsProvide information and assistance to all guests and vendorsPrepares all necessary reports during each shift for the management teamJob Qualifications:Highly motivated team player with strong initiative and desire for achievementMust be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessaryAbility to work well in stressful situationsReadily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time.
Training:Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business.
As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.Team Member Wellness Program: How We Thank You For All You Bring To The TeamRewarding Benefits Package:Health Care including Medical, Dental, and Vision InsurancePTO and Payroll Incentives for Annual Wellness ExamsEmployee Assistance ProgramWellness Subscriptions including access to gyms, financial planning, counseling, and legal servicesPaid Sick and Vacation TimeFamily Leave401(k) Retirement plan IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary.
401(k) is fully vested upon the first contributionRewarding Hard Work:Incentive based bonus programFree room nights at our hotels and employee discounts within your hotel brandDiscounts for friends and family within your hotel brandTeam Member of the Month, Quarter, and Year recognition and bonusDiscounted tickets to theme parks, musicals, movies, and more through Tickets at WorkCareer Growth through our in-house training program with a path personalized to your desired goalsReferral bonus program to ANY of our locationsEqual Opportunity EmployerPI160089930