Ref ID: 00320-9502906423
Classification: Help Desk Analyst I
Compensation: $16.15 to $18.70 hourly
This is a great job for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be preferred for this Help Desk Analyst position. This Help Desk Analyst role is based in the Sherman Oaks, California area and is a long-term temporary opportunity.
How you will make an impact
– Reply and follow up on technical help tickets submitted via phone, email, and walk-ups
– Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
– Independently investigate and implement solutions to technical issues
– Diagnose recurring technical issues and implement solutions to address the root of the problems
FOR IMMEDIATE CONSIDERATION FOR THIS HELP DESK ANALYST POSITION,PLEASE CONTACT CHELSEA CUA AT 310-209-6838 OR ADD ME ON LINKEDIN AND MESSAGE ME DIRECTLY ATTACHING YOUR RESUME..
Job Requirements:
TOP MUST HAVES:
– Prior experience with IT support ticketing systems
– Experience installing and configuring operating systems, networked and local printers, and business applications
– Mac OS X experience
– Strong familiarity with Audio Visual
– Expertise in MS Windows 7 in an Active Directory environment
– Foundational knowledge in Printer Hardware
– Ability to recognize, evaluate, and resolve problems effectively
– Familiarity with basic networking concepts
FOR IMMEDIATE CONSIDERATION FOR THIS HELP DESK ANALYST POSITION,PLEASE CONTACT CHELSEA CUA AT 310-209-6838 OR ADD ME ON LINKEDIN AND MESSAGE ME DIRECTLY ATTACHING YOUR RESUME..
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
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