Front Desk Relations Coordinator

At Kriza Salons, we value a team-based atmosphere where excellent guest service is our top priority. As upscale Aveda Lifestyle salons, we deliver on our promise of high-quality experiences which begin with our exceptional front desk team. We are currently hiring full and part time Front Desk team members.The candidate who joins our team will be professional, friendly and on-point at all times. Our Front Desk team members must have exceptional customer service and retail sales skills, and multitasking is an absolute must. As the liaison between our guests and stylists, Front Desk Team members must communicate clearly and effectively and possess the ability to work as part of a team.Daily Responsibilities Include: Answering multiple phone lines Providing information regarding products and services Effectively and efficiently scheduling appointments Ensuring smooth delivery of guest service throughout the salon Listening to guest concerns and communicating with the management team Performing hands-on wellness rituals Achieving retail sales goalsOur Ideal Front Desk Team Member Is: Friendly, courteous, and professional Efficient, accurate, and interested in working in a fast-paced upscale salon An excellent communicator Adaptable and flexible in changing work environments Experienced with retail sales Cool under pressure with a positive outlook An excellent role model for exceptional guest service Superb on the phone! As the voice of Kriza, experience with multiple phone lines is crucialCandidates must be available to work evenings and weekendsCOMPENSATION:Hourly pay with bonus structure, Complimentary services, Employee discounts

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