Learning and Development Specialist / DE& I With new owners and strong leadership, Forever 21 is evolving into what can only be described as a well known retail turnaround!
Now owned by SPARC Simon Property Group and Authentic Brands Group and led by CEO Daniel Kulle, 2020 was a year of reconstructing the foundation of this popular fashion brand to deliver amazing products that our customers expect to be trendy, relevant and value to them.
We’re implementing new strategic priorities across the company, determined to make Forever 21 a place where top technologists, creatives, and merchandizers will come to make their mark on the future of fast fashion retail with an enhanced commitment to sustainability and community engagement.
We welcome anyone to apply who has big ideas and is willing to roll up their sleeves to make those ideas a reality.
There are no ” Ivory tower” roles at Forever 21.From the C-Suite to the Brand Associates, we’re making our transformation happen together.If youre obsessed to serve our customer, if you elevate any team you work on, and if you are passionate about fashion, we want to hear from you!
Overview Members of the People & Culture Team are the stewards of Forever 21s talent, and the work environment in which they thrive.
As a small, agile group, this team is responsible for designing and delivering solutions that allow every employee to bring their best every day.
In this role, you will develop and deliver large scale, innovative initiatives that focus on creating an inclusive work environment and support learning across the business.
Responsibilities include creating and leading learning initiatives, aligning content to Forever 21s values framework, working with subject matter experts and ERGs to develop an inclusive workplace learning series, and integrating DEI content into already existing learning.
In partnership with the department leader, the successful candidate will also be responsible for building a learning evaluation framework that assesses outcomes and impact over time.
Responsibilities Design, create and deliver scalable learning events, and actively seek opportunities to improve the effectiveness of learning within the different modalities.
Collaborate with business teams to integrate DEI content and manage the execution of large-scale learning initiatives.
Work with cross-functional teams to curate creative, inclusive content across a range of internal and external communication channels and formats.
Partner with various stakeholders to design and develop programs that meet the learning needs and career progressions for the various departments.
Manage all aspects of learning programs to ensure they run smoothly and according to plan.
Establish a comprehensive set of metrics to measure the impact of learning programs and drive inclusive behaviors.
Develop methods and incorporate feedback loops that help analyze, prioritize, and implement changes according to our learning roadmap.
Support the ongoing administration of the Learning Management System for HQ employees.
Manage and deliver New Hire Orientation.
Education/Experience Bachelors degree in Human Resources, education, instructional design, organizational development, business management, communications, or other related fields.
Experience in lieu of education will be considered.
4 years of work experience implementing learning and development solutions within a lean and demanding environment.
Minimum of 3 years of experience with DE& I initiatives for a large company and DE& I certification is a plus.
Required Skills Exceptional interpersonal skills to work across multiple teams, levels, and brands.
Ability to continually assessing learning needs and adapt learning methods, materials, or technology to support an inclusive workplace culture.
Agility to expertly shift among assignments while ensuring progress toward department goals.
Knowledge of HR processes in the employee life cycle.
Analytical expertise to correlate DE& I initiatives to business goals.
Ability to deliver results with minimal supervision in an often-ambiguous environment.
Resourceful in managing details for multiple tasks/projects while keeping timelines on track.
Excellent oral, written and facilitation skills.
Strong critical thinking and judgement skills.
What we Expect Customer Obsession; you know whoyourcustomer is and working in service to them is working in service to our end consumer.
Commitment to Top Talent; you are passionate about working with the best possible people.
You know how to attract them, develop them, and teach others to do the same.
Retail is Detail; the details tell the real story!
You are obsessed with quality product, quality experience, quality regardless of the segment of the company that your role occupies.
Even if you find some details challenging, you know who to ask for backup because what is most important is that your customer has the most excellent experience possible.
Entrepreneurial Spirit; your work is not just your job, its your passion.
You haveand act onideas about how to make your role, your department, and the company a better place.
You know why you want to be part of building Forever 21s future, are a highly collaborative and resourceful individual who can function at a high level, and are committed to collaborating every day.