We seek to be a community of learners who grow personally and professionally in pursuit of our mission to improve the financial lives of firefighters and their families.For over 85 years, we have worked to create trusting relationships with our fire family.
The bonds we build are the foundation of our credit union.
As the largest, exclusive firefighter credit union in the nation with $1.8B in assets, we serve over fifty thousand members in more than seven hundred fire departments.Our national expansion vision aims to make our outstanding value proposition available to firefighters in all states while we continue to set the leading-edge standard for the customer service experience among all financial institutions as measured by the Net Promoter Score (NPS).You will be joining a financially healthy organization on the move.
We are excited that our growth as an organization creates development and career opportunities for each of our internal team members while offering a competitive compensation and benefit package.We want to hear from you if you have a passion for helping those who serve others, a curiosity to grow personally and professionally, and a desire to contribute to our continued evolution.We are looking for DMV title specialists to join our Consumer Lending department.
The person will be responsible for reviewing loan documents for accuracy and completeness, processing title and tax documents for state registration, and keeping members informed of status.Typical responsibilities:Verify, process, and maintain accuracy of all documents for state registration, including vehicle sale, purchase price, tax and title documents.Monitor, track, and process documentation for lien filings and releases.
Manage unperfected lien volume.Process loan payments, insurance requests, fulfillment requests, and payoffs.Organize, maintain, and update physical and electronic company files.Assist members, and relevant internal and external stakeholders, with questions about loan and registration documents, balance owing, payment breakdown and other matters pertaining to vehicle loans.Identify and mitigate fraud.Identify and implement process improvements.Participate in special projects and perform other duties and assignments as needed.May travel occasionally as needed to attend meetings, conferences, training, or other work-related events.Basic Qualifications:High school diploma or equivalent.Experience as a DMV title specialist, DMV title examiner, or related position.Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer.
We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law.
Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org or 323-550-2214.