Opportunity at a Glance The Exam Coordinator is primarily responsible for ordering, scheduling and tracking National Board of Medical Examiners® (NBME) exams, processing course grades, and verifying United States Medical Licensing Examination® (USMLE) Board exams via the Educational Commission for Foreign Medical Graduates® (ECFMG) site.
Advises students on exam policies, eligibility requirements, and provides superior customer service to internal and external customers.
Responsibilities Order and schedule NBME Comprehensive Basic Science Examinations (CBSE), Subject Clerkship Examinations (SCE) and Comprehensive Clinical Science Examinations (CCSE), including verifying eligibility requirements and notifying students accordingly.
Track and report student performance/scores on all NBME examinations.
Work with Prometric testing sites in case of technical issues, closures, and rescheduling.
Submit NBME invoices for payment processing.
Advise students of all NBME exam policies and procedures.
Process grade files and grade changes for both medical sciences and clinical sciences.
Advise students of all grade policies and procedures.
Review and verify students for the USMLE Step exams.
Advise students of all USMLE exam policies and procedures.
Notify and track student performance and Independent Study Periods (ISP’s).
Review and verify eligibility requirements for students to complete the Clinical Skills Assessment (CSA) events within policy deadlines.
Answer phone calls and respond to and resolve Salesforce inquiries Completes other projects and duties as assigned.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Below are the minimum requirements of education, experience, knowledge, and skills required to competently perform these job functions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree required At least 3 years general office and/or customer service experience; Higher education experience preferred Excellent communication and interpersonal skills; strong customer service skills Attention to detail and critical thinking skills Computer skills in MS Word, Excel, Outlook and Internet applications Experience with Banner, ImageNow and Salesforce preferred Ability to travel to Barbados as required Please include cover letter with application EEO We are proud to be an EEO employer M/F/D/V.
At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion.
We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business.
We also maintain a drug-free workplace.
As an organization dedicated to educating the healthcare leaders of tomorrow and empowering members to make inspiring contributions to our global community, we know that it is our responsibility to lead by example and continue minimizing the risks of spreading COVID-19.
Employment at Adtalem and/or its subsidiaries requires compliance with the organization’s Mandatory COVID-19 Vaccination Policy, to the extent permitted by the laws of your country, province/state, and/or local area.
All employees in areas of the world that permit mandatory COVID-19 vaccination are required to be fully vaccinated within 60 days of their date of hire unless they receive an exemption from Adtalem’s HR Coaching Resource Center because of issues such as access or an approved medical or religious accommodation.