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Summary
The Energy Storage – Senior Services Engineer – California will be seen as a Subject Matter Expert and manage a team of Field Service Engineers and Subcontractors. Ensure Safe Operations & Maintenance activities with the Energy Storage sites are per the Safety Management Plan.
Client Details
An exciting company and a leader in energy storage technology and services. Commissioning large Grid Scale Battery Storage Projects coupled with Solar and Wind. They believe with their industry leading green energy storage solutions they will be able to power the world while creating a sustainable future.
Description
The Energy Storage – Senior Services Engineer – California will:
- Manage team of Field Service Engineers and subcontractors.
- Exemplify and ensure Safe Operations and Maintenance activities within ES sites per Safety Management Plan.
- Work closely with customers to ensure timely, professional, and effective response to customer service needs.
- Support customer training during commissioning and as needed.
- Provide onsite diagnostic, troubleshooting and hands-on technical support.
- Develop subject matter expertise on hardware/software systems – operate as primary POC for all customer needs.
- Management of 3rd party service contractors.
- Lead Quality Control activities of completed work per Quality Plan.
- Facilitate and participate in formal maintenance management of ES sites through CMMS tool.
- Ensure and support active use of company policies & procedures including: Management of Change, Root Cause Analysis, Inventory Management, Procurement, Peer Review and Benchmarking.
- Successfully work with internal peers including: 24/7 Operations, Performance Analysis, Deployment and Product Development teams.
- Create professional quality reports for internal stakeholders and external customers.
- Role will have periodic on-call 24/7 support of external customers.
- Other duties as assigned.
Profile
The right Energy Storage – Senior Services Engineer – California will have:
- Bachelors degree Electrical Engineering or equivalent required, or combination of experience and 2-year technical certificate accepted.
- Prior experience managing a growing team.
- 5+ years managing customer relationships.
- 8-10 years industry experience required (Utility, Wind, Solar, or Thermal energy equipment supplier).
- Demonstrated proficiency in Linux – This is an important request!
- Demonstrated experience leading safety efforts in an operational setting.
- Must possess strong customer service mindset and a desire to take on tough and challenging projects
- Strong communicator (written and verbal)
- Demonstrated proficiency using MS Office Tools (Word, Excel, PowerPoint, Visio)
- Previous experience with NetSuite.
- Ability to travel up to 50% of time, occasionally on short notice.
- NFPA 70E training preferred.
Job Offer
Full time position with competitive base salary up to $140k
Great annual bonus potential.
Good benefits package.
401(k).
Unlimited PTO
100% remote – (Los Angeles, San Francisco (Bay Area), Pittsburg, Moss Landing), Texas (Houston, Austin), Boston,