E-Commerce Coordinator

Overview

Working under supervision of the Manager of Retail Systems and Logistics, supports day-to-day operations of the Getty e-Commerce Retail and Wholesale websites.

Responsibilities

Provide support for two e-Commerce sites: direct retail and wholesale

Oversee Amazon Store (FBA): maintain inventory levels and product listings; monitor advertising; analyze sales data

Oversee third-party fulfillment by maintaining inventory levels and product assortments

Assist with day-to-day site maintenance and content changes

Coordinate project list for all e-commerce development projects

Coordinate workflow by setting schedules and priorities for projects

Monitor and report on project progress

Assist with website metric analysis by running reports for manager as necessary

Generate daily and monthly sales reports

Responsible for new product creation and ensuring accuracy of all product information on the sites

Assist with maintaining inventory accuracy for online location

Assist in gathering new product information from Buyers

Coordinate product photography

Assist in the development and merchandise strategy for the online store

Provide expertise and direction for the web fulfillment team daily as needed, including instructions for orders that require special handling

As the primary customer contact for online-related inquiries, demonstrate excellent customer service skills via phone and e-mail

Process payments daily

Provide assistance and follow-up for orders with risk assessment

Maintain a calendar of e-blasts and other tools to routinely perpetuate and grow business

Qualifications

High school diploma/GED; Bachelor’s degree preferred
Minimum 3-4 years related experience

PI150261503

E-Commerce Coordinator

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