Our Client Care Department consists of reception, specialty department coordinators, phone operators, and doctor’s assistants.
Each position differs slightly but all serve as a liaison between our medical team and clients
– they are truly the face of ACCESS
– and the care they provide our clients is as important as the exceptional patient care provided by our doctors.Some responsibilities include:Create and present financial estimates and treatment plansGuide clients through check-in, discharge, check outHandle financial transactionsEffectively resolve client questions via phone and emailTake ownership in building trust and relationships with clientsMaintain patient recordsWork closely with our medical teams to ensure a positive outcome at each visitThe best candidates have:Minimum of 2 years in a veterinarian settingA deep, genuine care for helping peopleNaturally empathetic and articulate communicationA friendly and professional demeanorCritical thinking and problem-solving skillsComfort working with computer softwareand embody our core principles: Quality, Integrity, Compassion, and ServiceJoin our diverse and unique team, including many “lifers” who love our practice, our people, and are proud of what we have created.
We work as a close knit team with the emphasis on providing a strong culture of teamwork and collaboration.We offer an incredible benefits package including health, dental, vision, 401K, paid parental leave, and amazing pet benefitsApply today We look forward to hearing from you