Job Title : Credit Analyst
Location: Reno, NV, Los Angeles, CA and Plano, TX
Duration: 3+ months on W2 Contract with possible extension
Job Description:
- Ability to process manage high volumes of exceptions dispute cases in an accurate and timely manner. Analyze and understand incoming documents to ensure the validity of disputes.
- Manage work queue to ensure timely and quality completion Ability to discern potential risk
- Communicates (verbal and written) complex issues in ways that the customer easily understands and resolve disputes Excellent research skills using sources such as internal proprietary tools, internet search engines, partner tools/ systems.
- Excellent research and investigative skills.
- Ability to make independent and sound decisions and think on your feet in a dynamic environment.
- Ability to partner and work seamlessly across the team to effectively document and share problems, opportunities, and solutions.
- Maintain 90%+ overall service level and strive for one call resolution Excellent interpersonal, written, and verbal communication skills.
- Make outbound calls to customer and other financial institutions
- Ability to manage multiple priorities in fast paced, high volume environment Working knowledge of Microsoft Office suites (Word, Excel, PowerPoint
Thanks,
Nisha Gagrai
(669) 297-0443
Job Requirements:
-
Job Description:
- Ability to process manage high volumes of exceptions dispute cases in an accurate and timely manner. Analyze and understand incoming documents to ensure the validity of disputes.
- Manage work queue to ensure timely and quality completion Ability to discern potential risk
- Communicates (verbal and written) complex issues in ways that the customer easily understands and resolve disputes Excellent research skills using sources such as internal proprietary tools, internet search engines, partner tools/ systems.
- Excellent research and investigative skills.
- Ability to make independent and sound decisions and think on your feet in a dynamic environment.
- Ability to partner and work seamlessly across the team to effectively document and share problems, opportunities, and solutions.
- Maintain 90%+ overall service level and strive for one call resolution Excellent interpersonal, written, and verbal communication skills.
- Make outbound calls to customer and other financial institutions
- Ability to manage multiple priorities in fast paced, high volume environment Working knowledge of Microsoft Office suites (Word, Excel, PowerPoint