Williams Lea is the global provider of skilled business-critical support services to financial, legal and professional services firms. We connect people, processes and technology to manage documents and streamline key operational functions. From our humble beginnings as a financial printer in London, to our position today as a global outsourcing leader, our business is built a strong heritage, great relationships and a talented team. Our 6,000 world wide employees work onsite at clients and onshore/offshore at Williams Lea operations providing unrivalled support and helping clients transform their support operations. With revenues of over $400 million, Williams Lea is backed by Advent International, one of the largest global private equity investors.Williams Lea is hiring for a Concierge/Office Services Associate to work our Los Angeles office from Monday to Friday either 8:00 am to 5:00 pm! Pay: $20-$22 hourlyBenefits:MedicalDentalVision401kPTOLife InsurancePrescription Drug PlanFlexible Spending AccountDomestic Partner BenefitsCommuter BenefitsThe primary function for this role will be general clerical and office support. If you are passionate about copying, faxing, general hospitality, and mail, this job could be for you! Job Duties:Prepares and opens the concierge desk area and prepares for the days arrivalsAssists with reservations, confirmations, guest enquiries, visitor office, desk and meeting room bookings, and questions.Welcome arriving guests while offering superior service, professionalism, warmth and a polished appearance at all times.ÂPresent a keen willingness to assist with all requests and set the tone for the client experience.Conducts floor walks, conference room, office and desk checks in accordance to the daily cadence and procedures.Prepares daily visitor reports, guest key reports and conference room schedules.Provide clients with appropriate requirements and update booking system with requested items such as food and beverages, Facilities, IT requests, etc.Enter visitors into the building security system following outlined proceduresBook, process and confirm car service reservations.Follow up on meeting rooms set ups, meeting rooms, offices and desks.Send appropriate reports as necessary.Be knowledgeable of VIP’s, clients, floor plans, and systems. Job Qualifications: High School diploma or equivalent.Previous guest service experience essential.Excellent written and oral Communication skills requiredPositive interpersonal skills requiredExcellent computer and typing skills required. Excel and word proficiency requiredExcellent listening and comprehension skills requiredExpected to work with guests and visitors to ensure superior satisfactionWill be required to take initiative and get creative in resolving guest challenges.Legal experience a benefit Your safety and wellbeing:As we all continue to deal with the effects of COVID-19, your health and wellbeing remain our top priority. In preparation for returning to our workplaces, the following guidance has been developed with reference to government, designated authority, as well as feedback received from employees. This guidance is further supported by our Wellness site content and external resources to help you manage through these unprecedented times.Face masks:To supplement social distancing and where stipulated, everyone is required to wear a face mask at all times upon entering, and when working within the building.Social distancing:Workstations and office areas are continually evaluated to ensure the 2m/6ft social distancing rule can be applied and adhered to by all employees.It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.PandoLogic. Keywords: Clerk, Location: Los Angeles, CA – 90040PDN-93e934b4-b9af-4d20-9cd6-6c624a67f9a9