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Operations is one of four servicesthe others are Accenture Song, Technology and Strategy & Consulting.
Job Description Responsible for collecting on customers based on agreed upon criteria with client and in accordance with the DTP Responsible for activities assigned by the RL Team Lead Responsible for calling, emailing, making payment arrangements with customers Demonstrated ability to work as part of a team Liaise with customers on a timely basis, execute collection activities, reconcile, and track daily monthly AR balance accounts with customer records Ensure the completeness and accuracy of invoices in the AR system manually encoded or through interface Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies, and short payments Work closely with key teams such as Credit and Sales in mitigating collection risk Collaborate with various internal business functions such as Billing, Credit Team and Cash Application teams and external customers to resolve receivable issues and to achieve common goals and objectives Provide administration work related to collections, such as statements and letters Escalate unresolved issues to management timely and follow through issues until final resolution Contact internal and external customers and provide customer service Perform detailed account reconciliation to identify and facilitate resolution of disputed receivables Meet monthly collection targets Escalate issues in accordance with escalation policy Attend client meetings to discuss debtor performance and address issues as required Be proactive and innovative with ideas to improve service deliverables to the client Perform deduction management activities Basic Qualifications 1 year of Finance and/or Collections experience Preferred Qualifications Bachelors degree Oracle or Salesforce experience preferred Professional Skills Microsoft Office including Word, Excel and PowerPoint Strong communication skills Adaptable to learn new processes, concepts, and skills Demonstrates the ability to work as part of a team Able to work under time pressure, able to prioritize workload and meet strict deadlines Strong analytical and problem-solving skills Positive attitude and flexible, especially in the period of month, quarter, and year end closing As required by theColorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado.
Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.
For the state of Colorado only, the range of starting pay for this role is $37,476 53,200 and information on benefits offered is here.
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