Summary

The Client Strategist helps oversee the day-to-day recruitment marketing operations for a book of exciting and complex clients. A Client Strategist must clearly understand the clients’ recruitment objectives so they can employ the appropriate strategies to help customers achieve their goals. 

This position plays a key role in developing positive, trusting, communicative relationships with our clients, and the overall success and long-term growth of the relationship. 

Duties/Responsibilities

• Serve as primary client contact and relationship manager for assigned customers.
• Work closely with our clients on an ongoing basis to discuss goals, identify opportunities, manage budgets, and recommend recruitment marketing services.
• Build and maintain long-term client relationships through superior customer service.
• Work with internal and external teams to plan, develop, and execute effective marketing plans designed to meet and exceed client objectives.
• Coordinate, prepare, and facilitate regular client meetings and performance reviews.
• Additional duties and responsibilities may be assigned as necessitated by business needs.

Required Skills/Abilities

• Ability to build and maintain long-term client relationships through superior customer service.
• Demonstrated knowledge of marketing ecosystems, media performance dynamics, and cost models associated with marketing channels.
• Ability to develop and communicate customized media plans and marketing strategies based on customer goals.
• Ability to proactively identify new customer growth opportunities and recommendations based on supporting performance data.
• Ability to research new media sources and channels.
• Strong negotiator with experience handling budgets or buying ads.
• Understanding of analytics platforms and ability to create compelling deliverables of marketing performance using analytics.
• Strong organizational skills and ability to multitask effectively and independently in a deadline-driven environment.
• Ability to successfully work in a collaborative environment, bringing subject matter experts into any conversation to help solve complex customer challenges and objectives.
• Fundamental understanding of various industry technologies – applicant tracking systems, job distribution services, Google Analytics, etc. 

Education and Experience

• A Bachelor’s degree in a related discipline is required.
• 2+ Years experience in client strategy and/or account management.