We are looking for an experienced Chief Operating Officer (COO) to take overall accountability for Company’ operational delivery. This includes primarily supply chain operations, lab operations and regulatory affairs. Our COO will be a proven leader and will be accountable for rapidly scaling these up in the UK, as well as setting them up and scaling them in the US and other geographies as required. These operations will be in compliance with the relevant regulatory bodies including the MHRA, European Commission and FDA.
Our COO will write the playbook for our operational delivery and KPIs and will manage a high performing team to deliver against these. They will develop the operations budget and define staff projections to support growth.They will lead and support the operations team in problem solving bottlenecks, issues and changes, and drive initiatives cross-functionally to build our business operations including legal, people and customer.
Who we are:
Want to make a difference in this world and work on something meaningful At Company we enable people to quantify how their environment and lifestyle is affecting their health to live healthier and happier lives… all from their DNA. Right now we are also focusing our efforts on COVID-19 and have developed an innovative saliva based test and online platform.
Company is an ambitious health tech start-up that believes people should be in charge of their own health. Health management should be proactive, not reactive and it should be personalised. We are using longitudinal biological data to bring about this revolution. A revolution where not only will people be in control of their own future but also in control of how they contribute to the future of humanity through the use of their data.
This product is just the first step towards a platform technology that will serve as the interface between the biological and digital world. It’s an incredibly exciting time to come on board where you can really make a difference.
As our COO, you will
- • own operational delivery, primarily supply chain operations, lab operations and regulatory affairs
- • work with our supply chain ops manager to scale supply chain and lab operations in the UK
- • work with our supply chain ops manager to set up of supply chain and lab operations internationally, starting with the US
- • set up operational KPIs, managing a high performing team to deliver against these, and supporting the team to problem solve bottlenecks, issues and changes
- • develop operations budget and defining staff projections to support growth
- • ensure legal and regulatory compliance (MHRA, CE, FDA) on all products across all international geographies
- • develop Company’ operational delivery model as it evolves and grows through Series A
- • drive continuous improvement to enable cost and service improvements
- • drive other cross-functional business operations initiatives as required by the business in other areas, i.e legal, people, customer operations etc.
What we need from you:
- • leadership experience running high-growth operations in a start-up environment
- • experience leading complex operational and strategic cross-functional initiatives
- • great people management skills with a track record of managing and developing high performing teamsKPI led and data-driven in decision making and driving continuous improvement
- • exceptional communication, prioritization, and time management skills
- • self-starter with a sleeves rolled up attitude
- • adaptable and flexible mindset, feeling comfortable being thrown into a largely ambiguous environment
Nice to have
- • experience in developing and setting up operations across multiple geographies