Chief Operating Officer (COO)

The Chief Operations Officer reports to the Chief Executive Officer. This position is responsible for the ongoing operation and management of clinic programs and support services; ensuring that the support services and programs meet and comply with regulatory agencies, program regulations and payer requirements.

Job Requirements:

1. Provide direct supervision and management of Registration and Financial Services, Chronic Screening/Care Programs, and Patient Health Information, Facilities maintenance;
2. Ensure that clinic support services are efficient and support patient access;
3. As a member of senior management, work with the Chief Executive Officer and other team members in the development of clinic services and programs, business plans and grants;
4. Work closely with the Chief Medical Officer to ensure that operations facilitate provider productivity standards;
5. Work closely with the Chief Financial Officer on program audit responses, program budgets and develop action plans to ensure financial viability;
6. Working with the Chief Medical Officer and/or Chief Financial Officer and other members of the management team, evaluate the scope, quality and cost of services;
7. Work closely with County facilities manager to facilitate and support timely responses to facility related requests;
8. Provide operational and program oversight to include policies and procedures;
9. Provide administrative oversight of program contracts;
10. Participate in the annual budget process;
11. Participate in quality improvement activities;
12. Participate in risk management activities;
13. Represent the Clinic at key meetings as assigned;
14. Provide staff coaching and development opportunities to maintain staff current with health care environments; and
15. Other duties as assigned.