Monkey Wrench Plumbing Co. in Los Angeles is scouting a full-time Call Center / Customer Service Rep to take and make phone calls to support our customers’ needs. Can you provide great customer service over the phone? If so, read on about this great position with our home services company!
This position comes with the ability to earn a competitive hourly wage, based on experience! In this dynamic Call Center / Customer Service Rep, you can expect to work Monday – Friday from 9 am to 6 pm, and you will also be eligible for generous benefits including paid sick time, paid holidays, paid vacation, and health, dental, and vision insurance. As a new employee you will appreciate company-paid training and get a kick out of fun company events! We have a positive, flexible work environment. If this sounds like the Call Center / Customer Service Rep opportunity for you, apply today!
ABOUT MONKEY WRENCH PLUMBING
At Monkey Wrench Plumbing, we’re proud of our reputation as the number one plumbing company. Our team handles residential plumbing from routine to complex repairs. Over the years, we’ve worked hard to get to where we are, and we are still committed to providing a variety of exceptional plumbing services to the greater Los Angeles area.
We would not be as successful as we are if it wasn’t for our professional and talented team. We believe that in order to create a successful business, we need to ensure that our team is thriving. Along with a generous benefits package, we also offer excellent perks such as providing the opportunity to attend training and events, team support with management that cares, and career opportunities with a company that promotes from within. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Monkey Wrench Plumbing.
A DAY IN THE LIFE OF A CALL CENTER / CUSTOMER SERVICE REP
Each day as a Call Center / Customer Service Rep, you spend a majority of your time working closely with customers while booking plumbing appointments for our techs. You are empathetic to clients’ needs. Your pride yourself on building solid relationships with our customers. You are attentive to each and every customer, ensuring they are completely satisfied with their care and their plumbing needs are met!
QUALIFICATIONS
- Call center experience of 2+ years
- Can pass a background check and drug test
- Capable of sitting for long periods of time
Experience in the plumbing/electrical/HVAC industry is a plus! Do you have strong communication skills including a pleasant phone demeanor? Are you organized and able to multitask? Can you listen and resolve customer inquiries while creating loyal and satisfied customers? Are you motivated to work independently? Would you enjoy working in a fast-paced environment where changes are common? If so, you may be perfect for this position!
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this Call Center / Customer Service Rep position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Location: 90004