Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.
Working under general supervision, Provides level 1 MES system support to local manufacturing business teams. Works directly with clients and applies IT, business knowledge and experience to determine root causes of any issues encountered by the manufacturing business teams while utilizing the MES software to manufacture product.
Perform configuration of the FTPC MES software based on business requirements that are routed through the PLM (product lifecycle management) systems of WindChill.
WHAT YOU’LL DO
- Perform configuration and maintenance of the MES software based on business requirements
- Provide level 1 MES system support to local manufacturing business teams
- Experience with MES software functionality to determine root cause of issues encountered by the business when using the MES software
- Performs business process analysis to define configuration requirements
- Simulates or recreates user problems to resolve operating difficulties
- Ability to coordinate medium size projects as a Business Systems Analyst resource
- Ability to perform end to end-user training in a 1on1 or class type setting as needed
- Provides support to existing applications and resolves business and technical problem
- Communicates effectively with management to enhance their understanding of the opportunities and limitations of information systems
- Ensure compliance with all Abbott procedures including all applicable regulatory agency requirements
- Performs other related duties and responsibilities, on occasion, as assigned
- Experience with MES software functionality and capabilities to provide consultation to business and other IT groups when looking to enhance system capabilities
- Experience with MES Interfaces and capabilities to provide consultation to business and other IT groups when looking to enhance system capabilities
- Knowledge of SDVLC methodology
- SDLVC or Software Validation experience
- Manufacturing experience within a government regulated facility
- Advanced computer knowledge and experience
- Excellent communication and customer service skills. Able to bridge communication between technical areas and business areas for a full and complete understanding of expectations
- Ability to multi-task efficiently on several simultaneous efforts
- Experience in training material creation and delivery, using a variety of training methods
- Experience working in a broader enterprise/cross-division business unit model preferred.
- Ability to work in a highly matrixed and geographically diverse business environment.
- Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
- Ability to leverage and/or engage others to accomplish projects.
- Ability to work remotely as well as in an Abbott Facility
- Ability to travel approximately 10%, including internationally.
EDUCATION AND EXPERIENCE YOU’LL BRING
Required
• Bachelor’s degree in a technical discipline or 2 to 4 equivalent years of experience
• 2 to-4 years of manufacturing / shop floor knowledge / experience
2 to 4 years of experience with FTPC and/or PROMIS MES software
WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career. We offer:
- Training and career development, with onboarding programs for new employees and tuition assistance
- Financial security through competitive compensation, incentives and retirement plans
- Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
- Paid time off
- 401(k) retirement savings with a generous company match
- The stability of a company with a record of strong financial performance and history of being actively involved in local communities
Learn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.