Bridges to Chang is seeking an experienced and detail-oriented Billing Specialist to join our finance team within the utilities sector. In this role, you will be responsible for managing the billing process, ensuring accuracy in invoicing, and maintaining records of all financial transactions. You will work closely with various departments to verify billing information, resolve discrepancies, and enhance the billing system’s efficiency. The ideal candidate should possess strong analytical skills, an understanding of financial principles, and a commitment to providing excellent customer service. If you thrive in a meticulous and fast-paced environment and are eager to contribute to the financial health of our organization, we would love to hear from you. Join Bridges to Chang and play a pivotal role in ensuring our billing operations contribute to our mission of promoting sustainable change and making a difference in the community.
Responsibilities
- Prepare and issue invoices in a timely and accurate manner.
- Review and verify billing data and transactions to ensure accuracy.
- Resolve customer inquiries and issues regarding billing discrepancies.
- Maintain customer records and update billing information as necessary.
- Collaborate with the finance team to streamline billing processes and improve efficiency.
- Monitor accounts for payment and follow up on outstanding invoices.
- Assist with month-end closing and reporting activities related to billing.
Requirements
- Proven experience as a billing specialist or in a similar role.
- Strong understanding of billing and invoicing processes.
- Excellent mathematical and analytical skills, with attention to detail.
- Proficiency in accounting software and Microsoft Office Suite (Excel, Word).
- Strong communication skills and a customer-focused approach.
- Able to handle multiple priorities and work under tight deadlines.
- High school diploma required; associate or bachelor’s degree in finance, accounting, or related field preferred.
Benefits
1. Professional Development:
- Skill Enhancement: Administrative assistants often develop valuable skills in office management, communication, project coordination, and data handling, which can enhance career progression.
- Opportunities for Advancement: Many administrative assistants move into higher-level administrative or management roles, such as office manager, executive assistant, or operations coordinator.
- Training and Workshops: Some companies offer training programs to help administrative assistants enhance their technical skills (e.g., advanced software programs) or soft skills (e.g., communication, leadership).
2. Work-Life Balance:
- Flexible Work Hours: Depending on the employer, administrative assistants may enjoy flexible working hours, including options for remote work or a hybrid work model.
- Paid Time Off (PTO): Many employers offer vacation days, sick days, and personal days, allowing administrative assistants to maintain a healthy work-life balance.
- Holidays: Paid holidays are typically part of the benefits package, which can provide extended time off for major national or company-specific holidays.
3. Financial Benefits:
- Competitive Salary: Administrative assistants typically receive competitive pay based on experience and skill level. Salaries may increase with seniority and additional responsibilities.
- Bonuses: Some employers offer performance-based bonuses or annual bonuses, providing additional financial incentives for a job well done.
- Retirement Plans: Many employers offer retirement plans, such as 401(k) or pension plans, often with company contributions to help employees save for the future.
4. Health and Wellness:
- Health Insurance: Many organizations offer comprehensive health benefits, including medical, dental, and vision insurance, which can help administrative assistants and their families manage healthcare expenses.
- Mental Health Support: Some employers provide access to mental health services or Employee Assistance Programs (EAPs), offering counseling, therapy, or stress management resources.
- Wellness Programs: Employers may offer wellness programs, including gym memberships, health screenings, or wellness challenges, to encourage physical and mental health.
5. Job Stability and Security:
- Long-Term Employment Opportunities: Administrative assistant positions are often considered stable roles, especially in industries such as education, healthcare, government, and corporate environments.
- Benefits for Tenure: Employees who stay with an organization for longer periods may enjoy additional benefits, such as increased vacation days, pension benefits, or loyalty bonuses.
6. Social and Networking Opportunities:
- Team Interaction: As an administrative assistant, you’ll interact with a wide range of colleagues, clients, and external partners, providing an opportunity to build a professional network.
- Company Events: Some companies organize social events, team-building activities, or employee appreciation events where administrative assistants can interact with peers and management in a more relaxed setting.
7. Job Satisfaction:
- Variety of Work: Administrative assistants often work on a wide range of tasks, such as managing schedules, preparing reports, handling customer service inquiries, and more. This variety keeps the workday dynamic and engaging.
- Sense of Accomplishment: Helping the team or department run smoothly and ensuring that everything from communications to scheduling is organized provides a sense of fulfillment.
- Recognition and Appreciation: Good administrative assistants are often highly valued by employers and teams. Recognition can come in the form of verbal appreciation, performance reviews, or even career advancement opportunities.
8. Travel Opportunities (if applicable):
- Travel Reimbursement: In some roles, administrative assistants may be required to travel for conferences, meetings, or events. In these cases, employers may offer travel reimbursement, covering transportation, lodging, and meals.
- Company-sponsored Travel: Some employers may offer company-sponsored trips or travel opportunities for professional development, allowing employees to gain new experiences or expand their industry knowledge.
9. Technology and Tools:
- Access to New Technology: Administrative assistants may have access to the latest office technologies and software, such as project management tools, data management systems, and advanced communication platforms.
- Work Efficiency Tools: Employers often provide administrative assistants with the tools they need to perform their tasks effectively, such as high-end computers, office equipment, and software for tasks like document management and scheduling.
10. Positive Work Environment:
- Collaborative Atmosphere: Many organizations foster a team-oriented environment where administrative assistants work closely with other departments, making for a supportive and collaborative workplace.
- Professional Environment: Administrative assistants often work in professional settings that encourage career growth, teamwork, and skill development.