The Banquet Houseperson is responsible for set-up and clean-up of banquet functions as well as monitoring assigned sections during the events to ensure all patrons are served. This position has varying shifts including nights and weekends.QUALIFICATIONS:High school diploma or similar preferred.Prior labor-intensive work experience preferred.Requires the ability to read write and speak the English language.Ability to lift, push, carry 20-50 lbs.Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.Knowledge of and ability to appropriately interpret and follow policies and procedures.Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written.Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.RESPONSIBILITIES:Correctly and efficiently set up and break down all department functions.Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.Service/freshen all meeting rooms during breaks.Provides guests with the finest quality of service at all times and in a warm and enthusiastic manner and refers all requests which are beyond scope of responsibilityimmediately to supervisor.Vacuums sweeps mops polishes wipes areas clean before during and after events.Ensures that the banquet area is maintained in a clean organized and safe condition.Ensures that at the close of a function and at the end of the workday all banquet rooms are cleared and securely locked.Ensures all equipment is stored in the designated area.Is always present in room and greets guests upon arrival.Maintains banquet and hotel standards of food beverage and quality guest service.Is available to present menus answer questions and take food and beverage orders.Cooks or otherwise prepares food according to recipe.Assists in food production according to menu and number of persons to be served.Monitors tables in assigned section ensuring all patrons are served.Clears and cleans tables; resets counters and tables.Maintains kitchen and wait station by keeping area tidy and clean and stocks assigned areas at the end of each shift.Ensures tips are reported properly for tax processing.Other duties as assigned.Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites provides the ultimate urban oasis in the heart of the business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous Westin Los Angeles hotel is one of the most photographed destinations in the world. Visitors can stroll through our atrium lobby, and they’ll immediately see why. Whether visiting for a leisurely weekend getaway, business meeting, or special event, our downtown Los Angeles accommodations define the essence of modern luxury. Guests can enjoy spectacular skyline views, access to over 40 specialty boutiques and restaurants, and unparalleled meeting and conference facilities. Discover LA’s largest convention hotel – widely regarded as a ‘City-within-a City’ – sure to surpass all expectations.As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time Off Employee Assistance Program401k Retirement Plan