Job Description: Minimum Qualifications ?
General education or equivalent: High School diploma or equivalent.
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Physical demands: Minimal.
Individual must be able to speak clearly and understandably; hear communications by telephone and in person; sit for prolonged periods.
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Must be able to write effectively.
Purpose of the Position The Credit Department manages one of the company?s major assets ?
Accounts Receivable.
Credit Analysts are the first line of communication with the Accounts Payable departments of our customers.
They negotiate payments, identify problems, facilitate problem resolution, process orders, initiate credit limit increases, respond to sales requests and customer requests.
Essential Functions Reporting Relationships: Reports to Regional Credit Manager to administer credit policies and procedures to achieve company goals.
Daily Functions: ?
Processes orders on a timely basis and within defined credit parameters.
(ea.
30 min) ?
Make approximately 20-40 credit and collection calls/emails to assigned customer accounts per day.
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Resolves issues and collects funds.
Escalate for demand if uncollectible.
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Maintains effective customer interface to achieve company collections goals.
(i.E.
DSO, over 90-day percentages) ?
Records all call notes on-line and follows up on all items on a timely basis.
Maintain scheduled call backs by date.
Nothing over one month old.
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Reconciles accounts by utilizing computer systems to research customer disputes.
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Works on special projects such as tax certificates, financial statements, and resource projects.
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Issues allowance sheets, as well as credits and rebills if needed.
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Gathers, validates and documents credit information.
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Establishes and maintains a current and accurate credit file for each customer.
Clears out old information when submitting file to manager for review.
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Uses various sources of credit information to collect data on existing and potential new accounts.
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Prepares bank references and obtains credit reports and financial ratings for managers.
Delegate work to Admin in professional manner with clear instruction.
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Communicates terms and conditions to sales and customers.
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Recommends or establishes credit limits as authorized.
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Finalize all projects as directed by Credit Manager.
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Upload invoices to customer portal as assigned.
Re-upload EDI invoices as needed.
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Sends monthly aging reports with copy to divisions.
Sends do not hold list to manager.
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Department cross-training as needed.
AppleOne is proud to be an Equal Opportunity Employer.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
You can view all of our jobs online at http://www.Appleone.Com/?sc=11& Id=1527187 Job Experience:, , Requires 1-3 years of credit, collections & A/R reconciliation experience.