The AM host is responsible for overseeing the service of our Continental Breakfast offerings. This position will welcome and warmly greet all guests upon arrival, assist any guests to a table that best serves their wishes, and thank every guest as they depart. Aside from hosting duties during service, the Host will also have some light duties keeping track of the items consumed during our continental breakfast, as well as organizing and communicating shortages of products that are needed.
Duties & Responsibilities:
Accommodate special seating requests for guests whenever possible.
Seat guests based on guest preferences and balancing of customer flow in server stations.
Answer phones with correct phone greetings. Direct calls to the appropriate person or take messages.
Maintain the cleanliness of the Host station and front entry of the restaurant.
Thank guests as they leave and invite them to return.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Work schedule for this position is exclusively during the morning hours of 6:00 am to 11:30 am.
Other qualifications and expectations for the role:
Able to work in a fast-paced environment and keep up with the guests’ needs.
Working inside dining areas.
Always act in a professional manner that represents the restaurant, owners, partners, and staff.
Respectful to all guests that have chosen to dine at our restaurant.
Demonstrate teamwork in all areas of the restaurant.
Work with a positive attitude in all types of situations.
Follow safety and sanitation rules and laws at all times.
Attends all scheduled employee meetings.
Always act in the best interest of the restaurant, fellow employees, and guests.
Welcome and accept feedback and coaching from the management team in order to maintain and grow as an employee.
1-2 years of equivalent experience
Be able to communicate clearly and effectively in the predominant language(s) of our guests.
Have working knowledge of food menus.
Be able to work in a standing position for long periods of time (up to 8 hours) and work in a multiple level building.
Be able to safely lift and easily maneuver items that may weigh up to 15 pounds.
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