We seek to be a community of learners who grow personally and professionally in pursuit of our mission to improve the financial lives of firefighters and their families.
For over 85 years, we have worked to create trusting relationships with our fire family.
The bonds we build are the foundation of our credit union.
As the largest, exclusive firefighter credit union in the nation with $1.8B in assets, we serve over fifty thousand members in more than seven hundred fire departments.
Our national expansion vision aims to make our outstanding value proposition available to firefighters in all states while we continue to set the leading-edge standard for the customer service experience among all financial institutions as measured by the Net Promoter Score (NPS).
You will be joining a financially healthy organization on the move.
We are excited that our growth as an organization creates development and career opportunities for each of our internal team members while offering a competitive compensation and benefit package.
We want to hear from you if you have a passion for helping those who serve others, a curiosity to grow personally and professionally, and a desire to contribute to our continued evolution.
We are looking for an Automated Settlement Specialist II responsible for providing outstanding service in the general processing of ACH and share draft functions, Direct Deposit distributions, and ATM/Debit/Credit/Shared Branch adjustments, cash settlement, and FRB adjustments.
This position performs with minimal supervision from department management and is responsible for advanced and specialized settlement functions.
Typical Responsibilities:
Process ACH and Share Drafts for members and internal departments.
Process incoming and outgoing ACH transactions, stop payment/revocation requests, reclamations, DNE notifications, and return files, in compliance with NACHA and FRB rules and regulation and within Credit Union established policies and procedures.
Process direct deposit distributions according to Credit Union established policies and procedures.
Perform transaction settlement processes (FRB adjustments, check fraud processing, foreign check collection, and deposit chargebacks).
Provide support with the mobile deposit programs
Maintain current knowledge of rules and regulations and Credit Union established policies and procedures, recommending changes as appropriate.
Basic Qualifications:
High school diploma or equivalent.
Experience in a branch office or in automated settlement services at a financial institution.
Experience at a financial institution for a minimum of 1 year working with financial products and services, processing and managing accounts, and researching and responding to a variety of inquiries.
Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer.
We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law.
Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org or 323-550-2214.