ResponsibilitiesResponsible for the onboarding of employers to the portal, ongoing implementation, continued employer training including employment events, monthly statement processing, add/drop file distribution, phone and email inquiriesResponsible for building and maintaining relationships with Human Resources, Payroll, Finance and Benefits staff and the contracted Payroll and Leave processing vendors at assigned high level employer accounts as well as the wider employer pool; and providing cross support to the NBF, Greater New Jersey and Home Care employersEnsure all GNY employers are trained and on boarded to the employer portal (inclusive of non-benefit fund employers and Training and Upgrading Fund (TUF) regional employers); employers retrained regarding enhancements and changes; payrolls, employment events; new employers/member population updates are coordinated with appropriate departments and that all inquiries/issues are researched and brought to resolutionIdentify future enhancements needed based on employer interactionCoordinate Employment Events training, review and processing with the Employments Events Manager and Quality Assurance Analyst to ensure successful processing through the portal to V3 member recordsProvide cross functional support to the HC/GNJ and NBF specialists to ensure there are no gaps in processing or service to employersResearch and resolve issues to ensure they are brought to closure and that potential gaps in processes are identified and reported.
Review CBA compliance during on-boarding; evaluate monthly payroll reports and work with employers where necessary to bring into compliance; educate employers regarding Fund rules – including CBA and Eligibility complianceAssist with daily Quality Control and data review of payroll and employment information loading from the Employer Portal, Employer Employment Events GUI and Employer Employment Events Import to V3.QualificationsBachelor’s Degree in Accounting, Business or Finance, or equivalent years of experience requiredMinimum of one (1) year system/database management and data analysis experience requiredPrior experience with self service systems, payroll processing procedures and formattingKnowledge of Taft-Hartley FundsKnowledge of the Employer Self Service Portal V2.0, its functionality and processing rules.Knowledge of the V3 system, its payroll and contribution modules; Microsoft Office, Access and Fund policies and proceduresKnowledge of contract language and rate structure per fund; knowledge of eligibility rules which are built into the PortalMust have good writing skills and able to articulate complex concepts in writing and verbally