Quality Technician

Serta Simmons Bedding is proud to be one of North America’s largest bedding manufacturers, and the company behind some of the best-selling brands including Serta, Beautyrest, Simmons and Tuft & Needle.

When you join Serta Simmons Bedding, you become part of our 220-year legacy of sleep solutions with endless opportunities to impact our future for centuries to come.

Once you’re here, you’ll be part of a winning company that invests and supports our team members’ career journeys.

We offer competitive benefits, job training , learning and development, and other employee perks such as our employee discount on all products.

Benefits: Health, Dental, and Vision (starts on day one) 401K with company match Paid Time Off / Vacation 12 company holidays Sick days Employee discounts Referral Bonus Essential Duties and Responsibilities: Provide technical quality support for multi-shift, high volume production facility.

Support building a customer focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation.

Foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries.

Quality Auditing: Quality Management System; Product Audits /Process Audits; facilitate Corrective Actions Manage and develop RCA/Implement Corrective Actions/escalate as applicable Maintain Plant Quality metrics and Dashboard and participate in Plant Quality Reviews Assure Manufacturing Quality; monitor and review Error Proofing Controls at every level, Assist RCA and implement Corrective Actions and gauge control (calibration, specify, acquire).

Data collection/analysis/improvement projects (Green Belt level projects) Assist with the control/monitoring/changes to the Manufacturing Execution System to achieve effective Quality controls/monitoring and improvement Assist with training the plant associates in the QMS and TQM principles Report Supplier Quality issues Advanced Quality Planning, Plant trials/reports/improvements Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer.

Participate and support SSB corporate quality initiatives Functional/Technical Competencies: Chart, Control Plan, MSA, Capability Analysis Process Control (SPC, Error Proofing, Monitoring, Process Improvement) Support Problem Solving (8D, Management by Facts) Auditing (execution, reporting, corrective action) Organized and Logical/Process Thinking Business Acumen/Strategic Thinking Strong communicator (written, verbal, presentation) Results oriented/Sense of Urgency Quality Management Systems Customer Focused Process oriented Adapt to change Foster and drive continuous improvement Team player Experience/Education: HS diploma or GED Three or more years relevant experience in manufacturing and one in a Quality role Proficient in MS Office (Word, Excel, Power Point) Must be able to read, write, and speak English Must be at least 18 years or older Certified or be working towards Six Sigma Green Belt Proficient in MS Office (Word, Excel, Power Point) Preferred: Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other Lean training / certification Certified Six Sigma Green Belt Minitab software or equivalent Knowledge of spreadsheet or database software preferred.

Previous experience training and/or leading others desired.

Job Factors/Work Environments 85% Walking/standing in manufacturing plant and warehouse distribution environment 15% sedentary Key Relationships Plant Quality Engineer, Production Manager, Production Supervisors, Maintenance Techs, KPO (Lean), Production Scheduler, HR This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job.

Other job-related duties may be assigned.

An Affirmative Action Equal Opportunity Employer, M/F/D/V ■ Drug-Free Working Environment An Affirmative Action Equal Opportunity Employer, M/F/D/V Drug-Free Working Environment Job Type: Full-time

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