Responsibilities:Support the music label team in various responsive/reactive categories: Rights Manager Support: Report/resolve bugs, Follow-up internally with ops/XFN teams to facilitate label response Verification: Work with internal ops/concierge teams to process company verification requests for all music label partners Whitelisting: Utilize internal tools to process company verification requests for all music label partners.
Manage database of requests User Account Management/Integrity: Reactive response to access issues/hacks, username/profile name changes, merge requests, etc.
CRM: Work XFN to manage/maintain CRM database for music industry partners, create educational one-sheets on new product/features Reporting: From time-to-time, generate ad-hoc reports utilizing internal dashboards for MLP team and music label partners Meetings: From time-to-time, attend planning/execution meetings on above mentioned tasks.
Artist/Campaign Tracking: Help track and share artist/label uses of music products on social media.
Additional tracking may be required for larger multi-artist/label stunts.
Support for major labels team to ideate, secure and manage priority product programsRequirements: Support customer service bug issues (task/operational oriented) Support the label lead XFN collaborationNice-To-Haves: Experience in digital marketing at a label (indie or major label) Experience with social media products (Reels, TikTok, campaign, etc)Client DescriptionBased in Menlo Park, California, this top social media company builds technologies that help people connect.
Their mission is to give people the power to build community and bring the world closer together.With a culture of constantly iterating, solving problems and working together to connect people all over the world, it’s important that their workforce reflects the diversity of the people they serve.
Hiring people with different backgrounds and points of view helps make better decisions, build better products and create better experiences for everyone.Working here, you’ll: Be part of their mission of community building Work on the most visible apps and services in the social media industry Work in an Agile environment, in constant iteration and problem-solving mode Have a hand in developing products that empower more than 3 billion people around the world to share ideas, offer support and make a differenceWhy work with AQUENT?
Check out our awesome benefits: https://aquent.Com/find-work/talent-benefitsAquent is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PDN-976ea8e7-e69a-438e-8ff7-ab845968f2be< P>By Jobble</p>