Warehouse

Who We Are…Soho House is a collection of member-only clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. We provide a space for our diverse membership base to connect, grow, have fun and make impact. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, and plans to open additional locations globally.The Role we’re recruiting for… Our Food & Beverage Floor Manager is responsible for day-to-day functions of the club’s F&B department. They are largely responsible for hiring, training and overseeing our stellar F&B staff, along with ensuring smooth operation of private parties, ala carte dining and other in-house events. Main Duties…+ People Management: recruitment, training, scheduling and motivating the team…. sometimes this also includes handling staff complaints and disciplinary procedures. + Culture Carrier: Lead our team with a positive attitude, attentiveness to service and responsiveness to members+ Profit & Loss Management: analyze financials (income & expenses) to ensure business operations. + Staff Performance Management: assess staff performance, conduct appraisals and strategize for improving staff performance. This also includes organizing team meetings, trainings and monthly agendas. + Teamwork and Collaboration: Soho House is a team, collaborating with FOH, BOH, Memberships, People & Development and Operations is critical for the success of the house and large brand. + Compliance & Cleanliness: Implement, monitor, adhere to, and enforce compliance with all Company and Health & Safety policies. (IIP, Worker’s comp procedures, allergy procedures, local state and federal laws.)Other Things to consider…+ Presence: being visible to staff and guests is a key component of being a successful F&B manager. + Service Standards: We have high service standards that must be upheld, and sometimes you may experience Mystery Shoppers. + Promotional Activities: we sometimes participate in events or activities to enhance the presence of the property within our local communities. Requirements+ 2 years of leadership experience within a service oriented environment+ Passion for providing and curating incredible guest experiences+ History of coaching and developing staff+ Service-first mentality+ Stellar interpersonal skills+ Proficiency in Microsoft Word, Excel and Outlook.BenefitsWe Have The Perks…Soho House offers competitive compensation packages that feature global benefits and perks. We pride ourselves on our training to development options for the technical and managerial skills necessary to grow a career.+ The Basics:+ Medical, Dental and Vision Health Care Coverage+ 401K with company match+ Paid Time Off (Sick, Vacation, Personal and Volunteer Days)+ Pet Insurance+ Brand Discounts: Membership, Hotel, Restaurant, Soho Home and Cowshed Spa+ Parental Leave (12-26 weeks, pending tenure)+ The Extras:+ Soho Impact: mentoring, apprenticeship, local outreach and sustainability programs+ Learning & Development: An extensive range of courses for all employees+ Cookhouse & House Tonic: Monthly trips, trainings and events for all employees+ And more…!Opportunities for all…Soho House was created to bring diverse communities of people together, and we take the same approach with recruitment. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to hire, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage all applications that could bring diverse perspective to our business.

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