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UX Researcher


This is a Full-time position in Los Angeles, CA posted January 11, 2022.

NOTE: Candidates must be US citizens/Permanent Residents located in NY, CA, WA or TX or be willing to relocate

UX Researcher Meet AppSumo

AppSumo is the digital marketplace trusted by 1M+ entrepreneurs.

We’ve helped launch top B2B tools like Mailchimp, Evernote, Intercom, and Dropbox, just to name a few.

Our slogan?

Work doesn’t have to suck.

What does that mean?

We don’t want to work soul-crushing 9-to-5s.

We love it here because what we do actually matters: supporting digital creators and entrepreneurs who want to build lifestyles they’re passionate about .

With thousands of successful product launches and over a million entrepreneurs served , we’re on a mission to open the doors of entrepreneurship to everyone.

You in?

NOTE: Candidates must be US Citizens/Permanent Residents located in NY, CA, WA or TX or be willing to relocate

About this role

We’re looking for an experienced user researcher to join our small, yet mighty product design team.

A big part of your role will be to listen to our users, gather insights, and translate that into valuable information.

As a creative problem solver, you have expertise in the various UX research methods and love to dive into the details.

In this role, you’ll be collaborating heavily with our product and content designers, helping to deliver an accessible, intuitive, and innovative experience.

On the day-to-day, you’ll be:

  • Collaborating with cross-functional teams to identify research topics
  • Identifying meaningful, data-driven insights of our core audience through primary user research
  • Evaluating quantitative and qualitative research
  • Effectively communicate findings to the product team in a fast-paced, constantly evolving environment
  • Presenting insights to team members to influence decision-making
  • Conducting brainstorming sessions with the product team
  • Compiling research findings using statistical analysis (i.e.

    descriptive statistics, multivariate data visualization, multivariate regression, bootstrap methods, logs analytics, and text analytics)

Required Skills

  • 5+ years of user research experience, preferably with an e-commerce SaaS/PaaS company
  • Bachelor’s or MS in a human behavior related field (or equivalent certification or work experience)
  • Strong research, analysis, and communication skills
  • A strong desire for creative problem solving
  • Experience writing thorough research plans with clear objectives
  • Experience writing user research screeners and discussion guides
  • Experience with recruiting users to participate in research studies
  • Nice to have: Experience with Dovetail and Maze
  • Nice to have: Experience in R, or Python for statistical analysis

Why work here?

At AppSumo, we’re committed to building a diverse, encouraging, and collaborative working environment—the kind of company where work doesn’t suck.

Our culture starts with treating teammates like adults.

We hire incredible people.

We trust you to get your work done when you have something to do.

If you need to run an errand, hit the gym, or meet a friend for lunch, you’re encouraged to do so.

We know your work will speak for itself.

At AppSumo, you get:

  • Competitive pay, benefits package, and 401(k) matching
  • 100% hybrid work model—work from home or the office
  • Freedom to have a side project (We’ll cheer you on.)
  • Open vacation (PTO) policy
  • Take a winter break (Everyone gets two weeks PTO over the holidays.)
  • Invites to two all-expenses-paid company trips per year to the local Sheraton (Just kidding: We’re talking destinations like Costa Rica.)
  • $200 per month to treat yourself (Therapy?




    Oh yes.)

  • Late start/flexible hours
  • Access to our dog-friendly, snack-packed office (Austin)
  • Free lunch once a week, a brand-new computer, and work that actually makes an impact

Ready to join us?

Individuals seeking employment at AppSumo are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.