Position Responsibilities:Answer motorists questions, and provide information on procedures or policiesReceive payment by cash, check, or credit cardIssue receipts or change due to motoristsDaily balancing, depositing, check and cash reconcilingDaily report preparationAdhere to company policies and proceduresScheduling emergency tow hearingsOnline processing of paymentsIssuing preferential parking permitsOther duties as necessary in relation to the project and departmentRequirements: Provide basic Customer Services Good mathematical skillsHandling MoneyAbility to work independentlyAbility to operate a computer and calculatorAbility to work in a fast paced environmentAbility to communicate clearly and professionally, both verbally and in writingAble to handle complaints and unpleasant motoristsStrong detail orientation and communication/listening skillsDemonstrated passion for excellence with respect to treating and caring for motoristsHas a pleasant, patient and friendly upbeat attitudeHigh school diploma or GED equivalentGood analytical and problem solving skillsAble to sit/stand for extended length of timeBe comfortable with repetition, since the job function rarely changeBilingual