Agio is a hybrid managed IT and cybersecurity provider servicing the financial services, health care and payments industries.
The company has extensive experience supporting the alternative investment space, specializing in hedge funds, private equity firms and asset managers.
Agio offers technology hosting, monitoring, management, helpdesk, disaster prevention and recovery, as well as managed security, 360° cybersecurity programs, virtual CISO (vCISO) support and cybersecurity consulting.
OBJECTIVES – YEAR ONE Be able to provide engineer level support in our clients’ environments without assistance and teach others to do the same.
Perform Technical Reviews of Client Network configurations and connectivity and document Create detailed project plans to reconcile/remediate Client environments to approved configurations for subscribed services Perform Change Management (configuration changes) on supported technology platforms Identify efficiency and automation opportunities for deployment and ongoing administration/management of subscribed services JOB SUMMARY Expected to be well versed in Data Networking Perform daily tasks and provide clear and concise updates to internal teams and external clients Perform tasks using our documented policies and procedures This role will be 75% remote with up to 25% onsite in Texas Responsibilities Network Management Perform system checks to verify all circuit installations are configured properly and functioning as expected Analyze and investigate interface utilization reports Switching platforms Escalate and work with 3rd party vendors to troubleshoot connectivity issues Perform configuration changes on network devices Participate in client on-boarding tasks as well as scheduled and remediation and maintenance tasks, including hardware/firmware deployments/upgrades.
Troubleshooting code and platform lifecycle issues.
Provide solutions to complex hardware and software problems Cloud Networking Perform complex implementations with little guidance Writing and presenting technical documents Skills & Qualifications REQUIREMENTS 4 years working as a network engineer Excellent written, verbal, and interpersonal communication skills Strong analytical and problem-solving skills Strong understanding of Palo Alto, Cisco ASA, Cisco Meraki, and Azure Firewall solutions Strong understanding of popular network routing protocols (EIGRP, OSPF, BGP) Strong understanding of Azure and configuring Networks within the IaaS Platform Strong understanding of first Hop Redundancy methods (HSRP, VRRP, GLBP) Strong understanding of layer 2 switching and layer 3 routing Strong understanding of IPsec technologies Strong knowledge of network operating systems including Cisco IOS, IOS-XE, IOS-XR, NXOS Ability to work independently and drive issues to closure Ability to meet stringent deadlines and handle multiple tasks Familiar with change management and ITIL processes Ability to provide timely and informative follow-up to end-users Desire to work in a fast-paced, multi-tenant environment Position will require after-hours work to service client’s maintenance windows Desire to work in a support function, performing day-to-day firewall updates and taking on system alerts and end-user requests Packet analysis skills using tools like Wireshark Understanding of Network hardening technologies such as 802.1x, routing protocol encryption, restricted access to network devices, ISE Should possess knowledge of Azure and AWS architecture principles such as VPC, Direct Connect, VPN Gateways, MS Azure VNet, VNet-Peering, Express Routes, Virtual Network Gateways, NSGs, and Load Balancers.
PREFERRED EXPERIENCE Familiarity with popular Firewall vendor solutions (Checkpoint, Meraki, Firepower, Palo Alto, Fortinet) CCNP or CCIE level experience Understanding of VoIP in an enterprise infrastructure Knowledge of python, and ansible is a plus Experience with F5 Load Balancers Perks & Benefits Comprehensive benefits package with immediate coverage including health, vision, dental, disability, life insurance, and more Uncapped PTO 9 paid holidays 10 sick days 32 hours of paid volunteer time-off Financial support including a competitive salary, 401k with company match, and more Commuter benefits within qualifying locations Social events Agio Swag And more Agio is a blend of who we are and what we aspire to be.
As an equal opportunity employer, we embrace diversity and are committed to creating an inclusive culture that allows each of us to do our best work and be our best selves.