(strong(Job Details:(/strong( (strong(EMPLOYEE RESOURCE PROGRAM MANAGER(/strong((br((br((strong(WHAT IS THE OPPORTUNITY?(/strong((br((br(Manage and provide guidance to Colleague Resource Group (CRG) initiatives to drive membership, increase colleague engagement and to ensure that the respective CRG’s are functioning to advance City National’s Diversity and Inclusion (D&I) efforts.
Lead the growth and development of colleagues to align with the bank’s goal of being a smarter, more competitive company through the engagement of a diverse workforce.Help to create and build a strong internal brand marketing campaigns to support CNB’s designation as one of the Best Employers for Diversity, by developing programs and opportunities for our diverse colleague population; which are then engaged externally for brand building, prospecting and referral activities.
Manage and provide back and front end support to MC Strategies Mgr.
for external events and sponsorships; including administrative support; Salesforce research; email engagement; and face to face engagement with prospects and clients by way of follow up and tracking (mostly manual).
Provide internal education about MC strategies, goals and objectives at all levels of the organization; serving as an internal brand ambassador.(br((br((strong(Marketing Product and Digital Division(/strong((br(As a member of our Marketing, Product and Digital team, you will have an exceptional opportunity to help grow your career while driving change across many facets of the business.
The team is passionately focused on building our brand, supporting banking products and finding innovative ways to engage and retain clients.(br((br((strong(WHAT WILL YOU DO?(/strong((br((br((ul((li(Design, promote, and support colleague development programs specifically for the CRG activity; and the mentoring program.(/li((li(Produce programs using web conferencing / teleconferencing software(/li((li(Analyze training program feedback and results following sessions to continuously improve programs and colleague engagement for the purpose of multicultural marketing(/li((li(Develop program feedback and effectiveness surveys; constantly build in best practices.(/li((li(Source and implement with training vendors and subject-matter experts (SMEs) both internal and external(/li((li(Lead and facilitate learning and development programs for a variety of audiences; particularly the Black, LGBT, Latino and Millennial.(/li((li(Educate colleagues about development opportunities and resources inside the company creating retention and goodwill towards multicultural efforts.(/li((li(Create colleague resource group materials such as presentation slide decks, organizational charts, roles and responsibilities description and strategic planning templates.
Work with creative and content teams to execute.(/li((li(Analyze data from a variety of internal and external sources to develop and monitor strategies and opportunities.
(Crenshaw District, for instance)(/li((li(Manage key related HR demographic data, make recommendations, and champion associated inclusion action programs, committees, and training with CRG chairs(/li((li(Design and launch CRG initiatives focused on creating a culture of inclusion.(/li((li(Assist in the execution and delivery of inclusionary programs and initiatives.(/li((li(Responsible for creating, updating and/or enhancing content on CRG intranet sites(/li((li(Help to enhance inclusion education efforts, including contributing to the development and facilitation of new workshops, training tools and resources(/li((li(Assist with cultivating relationships with key external diversity organizations and vendors for the purpose of benchmarking, learning best practices around CRG engagement for prospecting.(/li((li(Develop collaborations that expand internal knowledge and understanding of industry trends, technology change(/li((li(Conduct research and stay current on Diversity best practices and new Diversity programs and initiatives to constantly enhance our CRGs.(/li((li(Assist with diversity analytics, including tracking metrics, analyzing and generating diversity reporting for MC Manager to show trends and impact across programs and initiatives.
MC Manager uses this information for external marketing engagement.(/li((li(Develop and execute communication plans to promote events within the LGBTQ+, African American and Latino markets(/li((li(Engaging colleagues to aid in the promotion of CNB events within the aforementioned markets via social media(/li((/ul((br((br((strong(WHAT DO YOU NEED TO SUCCEED(/strong((br((br((strong(Must-Have*(/strong((br((ul((li(H.S.
Diploma(/li((li(Minimum 2 years’ experience program management(/li((li(Minimum 2 years’ experience with Project 2016(/li((li(Minimum 3 years’ experience with Excel Pivot tables and SharePoint(/li((/ul((br((strong(Skills and Knowledge(/strong((br((ul((li(Interpersonal style that elicits trust, open-mindedness, and ability to build effective, collaborative working relationships throughout the organization.(/li((li(Ability to influence others.(/li((li(Effective project management and organization skills ,detail-oriented thinking and strategic decision making.(/li((li(Ability to multiple tasks in a fast-paced environment, have good judgment and strong ethics.(/li((li(Adapts quickly to new information, requirements, and priorities(/li((li(Self-starter with excellent organizational skills and ability to excel in a team environment.(/li((li(Strong verbal and written communication skills and client service mentality(/li((li(High level of proficiency with Microsoft Office programs.(/li((li(Fosters and builds relationships with clients and vendors(/li((li(Strong verbal and written communications skills.(/li((li(Excellent organizational and analytical skills with the ability to multi task.(/li((li(Ability to communicate effectively with all levels of staff.(/li((/ul((br((br((strong(*To be considered for this position you must meet at least these basic qualifications(/strong((br(The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.(br((br((strong(INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT(/strong((br(City National Bank is an equal opportunity employer committed to diversity and inclusion.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.(br((br((strong(ABOUT CITY NATIONAL(/strong((br((br(We start with a basic premise: Business is personal.
Since day one we’ve always gone further than the competition to help our clients, colleagues and community flourish.
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today.
City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.(br((br(In order to be hired and work at City National Bank, you must be fully vaccinated against COVID-19.(br((br(#CA-MA1(br(#LI-MA1(br((br( Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled