At Intercare, our mission is to empower families through exceptional care. Intercare Therapy is an autism services healthcare company that was founded in 1979 and is growing rapidly, with more than 900 employees spread throughout twelve offices across five states. We serve more than 1,000 individuals of all ages who are diagnosed with autism and/or related disorders, and both our clinical and business operations adhere to learning and behavior management principles based on the science of applied behavior analysis (ABA). At Intercare, we focus on culture, great clinical work, integrity, communication, and adaptability. We prioritize staff satisfaction and are proud to be one of the highest rated established ABA organizations on Glassdoor and Indeed. As an organization, we strive to be: ·The employer of choice for all staff ,by providing a long term career opportunity, supportive organizational culture, and fulfilling individualized professional experience ·The preferred service provider to our clients and funding sources, providing high quality clinical practice and customer service. Job Description As an ICT Human Resources team member, you will join a team committed to establishing and maintaining a company culture dedicated to an exceptional employee experience. The Director, Human Resources leads the delivery of workforce strategies and drives the effective implementation of key HR programs, policies, and practices. The Director, Human Resources works in close contact with other business leaders as a business partner to assist with employee relations, coaching, performance management, recruitment, employee engagement, as well as all other functional HR areas. This position reports to the Vice President, Human Resources. Salary Range: 90k – 110k PRIMARY RESPONSIBILITIES Manages HR department daily operations providing support to HR Managers for any escalated issues. Support staff‐facing programs, initiatives and transactions in a variety of HR areas including employee relations, internal promotions, new hire compensation, retention programs, ongoing performance management and annual review administration. Audit and evaluate onboarding and new hire processes, creating and implementing workflow efficiencies Ensures the maintenance records of HR transactions such as but not limited to hires, promotions, transfers, discipline records and terminations Analyze trends and metrics in partnership with Senior Leadership team to develop solutions, programs and policies including the reporting of department KPIs Assists in the development, implementation and compliance of Human Resources policies and procedures including their dissemination through employee handbooks, communications and/or meetings Execution of transactional core HR processes including but not limited to coordinate and conduct employee orientation, onboarding, certification, compliance, unemployment claims processes, exit interviews, transitional return to work and leave administration Attend and participate in employee disciplinary meetings, terminations, and investigations. Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Oversee the administration of programs and initiatives related to health insurance, risk management, safety and workers’ compensation. Collaborate to collectively maintain knowledge of industry trends and employment legislation and plan ICT compliance; communicate changes in ICT personnel policies and procedures Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff Maintain departmental protocol of timely response to employee issues, exhibiting ability to triage urgency while prioritizing staff satisfaction Perform other duties as assigned or as may be necessary including participation on committees and special projects JOB SKILLS Knowledge of the principles, practices, and procedures of Human Resources Management. Proficiency in understanding and application of HR related laws(FMLA, ADA, etc.) Demonstrated experience working in HR system management including the transition from manual to digital operating systems Ability to research information and analyze data to arrive at valid conclusions, recommendations and plans of action. Ability to represent ideas clearly and concisely, tailored to different audiences and learning styles, both orally and in writing. Experience managing remote teams and offices with high volume recruiting Judgment and discretion in establishing and maintaining good working relationships with all staff. Support and implement excellent written and verbal communication Excellent relationship management skills, customer service orientation, collaboration and team player attitude with all Customers (colleagues, client families and funding sources) Self‐motivated, Strategic, and creative problem-solver REQUIRED EXPERIENCE AND CREDENTIALS Minimum of 5years of HR Generalist experience, preferably in a professional services of healthcare environment Bachelor’s degree from an accredited college/university If you have a BCBA and have experience in any of the following fields, we encourage you to apply: Behavior Analyst, Autism, Social Learning, Social Skills, Developmental Condition, Psychology, Sociology, Social Services, Children, ABA Intercare Therapy will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. Intercare Therapy supports a diverse workforce and is an Equal Opportunity Employer.