Job no: 509529Brand: Stage and ScreenWork type: Full timeLocation: CaliforniaCategories: Corporate & Group Travel Stage and Screen beats the travel logistics drum for virtually any event in the creative, sporting and entertainment industries.
Whether you operate in film/television, sports, performing arts, music, fashion, media or corporate entertainment, we can efficiently and cost effectively move your people to most corners of the globe.The Stage and Screen culture creates people of distinction people who are motivated and creative in servicing the needs of our clients.
Our people are inspired to achieve within our powerful environment of performance recognition, business ownership, accountability and continuous improvement.The Travel Manager handles the day-to-day travel needs of corporate business accounts won by the Business Development Manager and ensures the service agreement between the client and Stage and Screen is delivered in a way which ensures total client satisfaction and client retention.Responsibilities:1.
Travel ManagementEnsure client’s retention with Stage and Screen by exceeding client expectations in every interaction with the account manager in relation to:Understanding and anticipating client needs and travel preferences; Responding quickly and proactively to client requests; Anticipating client travel requirements; Resolving client complaints; andThe accuracy and timely presentation of Clients travel documentation.2.
Teamwork and CommunicationTo be an active contributing member at meetings with Team Leaders and BDMs to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Stage and Screen; andShare information with fellow Travel Managers and Team Leaders to ensure a united, consistent, and professional approach to client account management.3.
Office Systems and ProcessesTo contribute to the development and maintenance of office systems and processes associated with accounts; andTo ensure that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.Rewards:Working with an extremely productive and expanding worldwide brandExcellent working conditionsUnlimited earning potential!Award winning company-cultureSuccessful applicant will have:Minimum 1 year travel industry and GDS experience and a strong sales backgroundProfessional & service oriented mentalityPositive attitude and a will to succeedAbility to work independently as well as part of a teamProven sales track recordHigh attention to detailLocation: Los Angeles, CAStage and Screen is an affirmative action-equal opportunity employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success!