Housekeeper- FT (STAPLES Center)

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment.

Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world.

We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

STAPLES Center has clearly established itself as the sports and entertainment center of the world.

As the home of four professional sports franchises – the NBA’s Los Angeles Lakers and Los Angeles Clippers, the NHL’s Los Angeles Kings and the WNBA’s Los Angeles Sparks – STAPLES Center has proven to be a home court advantage for the local teams.

The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004, 2011 & 2018 NBA All-Star Games, 2002 & 2017 NHL All-Star Game, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 18 of the last 20 GRAMMY Awards shows.

STAPLES Center’s nineteen years have also been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts Taylor Swift, Beyoncé, Prince, U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Kanye West, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Michael Bublé, Carrie Underwood and Justin Timberlake, as well as world championship boxing, family shows and special events.

Hosting over 250 events a year, the arena’s reputation for world-class amenities, features and commitment to quality of service and the guest experience is second to none.

Use of radios for communication with Operations Manager, Security and Engineering is required.

Job Summary

The Housekeeper requires general housekeeping duties with an eye for details.

Emptying trash, vacuuming, cleaning of restrooms, cleaning of glass/mirrors, sanitization/disinfecting, mopping and dusting are the basic duties.

Must be able to lift up to 25 pounds, stand and bend with constant walking for the majority of the shift.

Must be able to perform under pressure and follow verbal instructions associated with cleaning in a fast paced environment.

For this position punctuality and dependability are very important as it is a 2 person crew working in a very sensitive part of the building.

Must maintain a professional appearance and attitude at all times.

Essential Duties
General Sanitization Procedures within venue (i.e., office spaces, conference rooms)
Vacuuming office areas and conference rooms
Cleaning & Re-Stocking Restrooms
Trash Removal from offices and conference rooms
Cleaning Kitchenettes (Dishes)
Sweeping areas as needed
Dusting office space and conference rooms as needed
Mopping specific areas as needed
Use 24/7 System to document completion of tasks
Assist with Double Header Conversion
Other duties as assigned by Housekeeping Leads / Operations Supervisor / Operations Manager.
Required Qualifications:
High school diploma or G.E.D equivalent.
A minimum of 1 year of related work experience
Must be able to perform repetitive hand & arm movements and simple grasping constantly, pushing & pulling, squeezing.
Must be able to twist, bend and squat frequently, kneel or crawl occasionally.
Capable of managing multiple priorities in a dynamic, every changing environment.
Ability to understand verbal and written instructions in English.
Ability to understand and follow directions, and perform job functions under limited supervision.
Comply with attendance rules and be available to work on a regular basis.
Knowledge of chemical cleaning agents and operation of various cleaning equipment.
Be responsible for cleaning assigned areas according to performance standards in a timely and efficient manner.
Must have a passion for creating an exceptional experience for all guests
Must be able to do repeated lifting (up to 25 pounds unassisted), bending, standing, able to extend arms, scrub, stoop, walk public areas on feet for up to 6 hours continuously.

Stair climbing is also an important part of our daily activities.
Must be able to perform repetitive hand & arm movements and simple grasping constantly; pushing & pulling, squeezing.

Must be able to twist, bend and squat frequently; kneel or crawl occasionally
Must maintain a professional appearance, utilizing both provided resources (Uniforms provided), and personal resources.
Must be able to work in a moderate to very loud noise environment.
Must be able to work under pressure, in time sensitive operations, in a fast paced environment.
Must be able to work in a warm or cold environment.
Ability to work a varied schedule to include evenings, overnights, weekends and/or holidays, required.
Must wear proper PPE in accordance with OSHA requirements.
Must adhere to protocols and testing that is mandated by the Los Angeles County Department of Public Health.
Must be willing to join Local 877 SEIU Union.
Other:
Must provide proof of vaccination against COVID-19 or willing to start vaccination process.
The employee must maintain a neat, well-groomed and professional appearance in line with our “On Stage Spotlight” Encore| LA program that conveys professionalism at all times, whether in the venue or out of the venue.
Covid-19:

At STAPLES Center we are taking precautions recommended by the County of LA Public Health department and CDC.

We have controlled building access with health screenings prior to entering, all staff must wear a face mask, during events we have different zones to diminish close contact between staff, outdoor break areas, hand sanitizer throughout the building, and frequent cleaning and disinfecting.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.

AEG may require an employee to perform duties outside his/her normal description.

AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business.

We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today’s business climate.

This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)

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