M3 Wake Research, Inc.
is one of the largest independent clinical research site services companies in North America.
M3 Wake Research has 16 owned and managed research sites across 7 states in the US and continues to grow.
Due to continued growth and expansion, we are seeking a Clinical Research Patient Recruiter to join our team in Encino, CA .The Clinical Research Patient Recruiter will pre-screen and schedule subjects based on assigned studies by demonstrating a knowledge of study requirements and schedules.
They are also responsible for maintaining a working knowledge of all actively-enrolling and upcoming trials.ResponsibilitiesDevelop pre-screen scripts for upcoming studies as needed or assignedConduct pre-screen scripts with subjects via phone or in-personNavigate multiple computer applications with speed and accuracyProvide subjects with study informationSchedule patients for appointmentsResearch required informationFollow-up with the subject via calls or emailsConduct outreach projects using database informationComplete reports for managementConduct outreach and attend special events as needed and availableRequirementsHigh School Diploma or equivalentKnowledge of medical terminology and medicationsOutstanding customer service skillsExcellent telephone manners and listening skillsProficient in Microsoft, especially in Word and ExcelExcellent time-management skills, ability to multitask, and attention to detailProactive and able to work independentlyAccurate data entry skillsAt least six months of call center experience preferredBenefitsCompetitive salaryAdvancement and career opportunities401(k), 401(k) matchingDental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceLife insurancePaid time offVision insurance