Imagine how successful you want to be. We’re with you. A career at Marriott is more than a job. It’s a future. You choose where you want to go, how you want to GROW, and we help make it happen. Expect opportunities to learn new skills, coworkers who share your enthusiasm, and recognition that REWARDS your success. If this is how you want to LIVE—challenged and supported to reach your own personal goals—you want to be at Marriott, where life just keeps getting better. Join us. We’re Marriott. Positions are currently available at The Ritz-Carlton, Los Angeles, The Residences at The Ritz-Carlton, Los Angeles and The JW Marriott at L.A. LIVE, all part of the L.A. LIVE entertainment complex. Positioned at the heart of a worldclass entertainment, sports and dining district, we’re focused on delivering the luxury and service for which our brands are renowned. Here, we’ll provide you with the tools and rewards you need to meet every challenge. Join us in redefining the face of L.A., while redefining your future. The JW Marriott at L.A. LIVE is currently accepting applications for : Therapist and Spa Supervisor (16000S0J ): Responsibilities include: Advise employees on in-house groups, policy changes, or other pertinent information. Ensure consistency in services provided across providers. Provide massage services to guests using props and/or products. Promote, sell, and answer questions about spa/salon services. Ensure guest comfort and safety throughout service. Maintain cleanliness of tools, workstation, and/or treatment room throughout shift, and secure supplies and equipment at the end of each shift. Check computer for updates and changes to schedule and inform providers of last minute changes. Complete requisitions, stock, organize, and dispense products and supplies. Inspect work areas and tools/equipment to ensure conformance to company standards. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area. Assist management in hiring, training, scheduling, counseling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
For all hourly positions, apply online at https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=16000S0J
FORTUNE magazine recognized Marriott International as one of the “100 Best Companies to Work For”, for the tenth consecutive year. Benefits may include: medical, dental, vision, 401(K) profit sharing, paid time off, tuition reimbursement, career advancement, hotel room discounts and more. Live * Reward * Grow Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Job Type: Full-time