Sr. Capability Manger, Physician Workflow & Loading – Virtual
You are a thought leader who thrives on developing new solutions to solve tough challenges. As a critical member of the Product Management team, you will help rewrite the future of UnitedHealth Group. Here, your business acumen, analytical and innovative skills will help us with our mission of helping people live healthier lives. Sr. Capability Manager is responsible for establishing and driving deliberate, measurable improvements that significantly change the way we work with our internal business partners and external provider constituents. This position will lead from the front and design the future of healthcare today by delivering innovation that revolutionizes the health care experience.
As the Sr. Capability Manager for Physician Workflow & Loading, you are responsible for the strategic and tactical planning of development necessary to meet the business needs within Provider Operations via capabilities that support the manual loading and maintenance of provider data by promoting data quality, improved turn-around-time and process efficiencies. As the key liaison between the business and technical teams, your analysis, documentation and communication skills are critical to exceeding your customer expectations and establishing and driving the product road map.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
- As the Sr. Capability Manager, acts as the domain specialist who owns and drives the vision for the product life cycle
- Supports end-to-end coordination and alignment for product-related activities
- Drive business work within the Agile process, sharing Business vision
- Define and prioritize Features that will be groomed and developed by Product Development
- Own the product at a Feature level, using Roadmap and Capabilities as a guide
- Work closely with Optum IT Developments & Architecture, Finance and Business Teams to forecast and attack product-line investments
- Lead Product Owners to ensure user story alignment across multiple agile teams
- Provides oversight of release activities for the Business (i.e. communication, documentation, training and release notes, etc.). Works with the Program / Project Manager, User Acceptance Testing and Operational Readiness leads to ensure all stakeholder needs are addressed in the deployment plan
- Ensures all system business rules and configurations meet regulatory, compliance and operational needs, and facilitates solutions between groups if discrepancies exist
- Benefit quantification related to driving prioritization and describing the value story for the product road map. Responsible for capital planning activities.
- Represents Our United Culture missions and values in all activities, demonstrating exemplary customer service with internal and external team members
- Models collaborative leadership behavior with the team
- Works well in a matrix environment across cross – functional teams
Required Qualifications:
- Undergraduate degree or equivalent work experience
- 5+ years of experience with Agile processes, including development of user stories and gathering business requirements from client/business stakeholders
- Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data
- Mastery of product lifecycle process and experience working with agile software delivery tools (CA Agile, AHA, etc.)
- Experience leading and coordinating efforts across matrixed organizations
- Experience developing and communicating a Product Strategy
- Experience in development and communicating Roadmaps of activities to achieve the Product Strategy. Experience prioritizing work efforts across matrixed teams to manage the most effective delivery of deliverables on the Roadmap
Preferred Qualifications:
- Healthcare Experience
- Ability to achieve goals in a matrixed environment
- Ability to work collaboratively and influence others
- Excellent written and verbal communication skills, including presentations to all levels of project governance
- Certification in Product Management or Agile scrum
- Lean / Six Sigma trained or equivalent work experience
Colorado Residents Only: The salary/hourly range for Colorado residents is $94,500 to $171,700 base. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.
Careers with UnitedHealthcare. Let’s talk about opportunity. Start with a Fortune 6 organization that’s serving more than 85 million people already and building the industry’s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they’re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It’s where you can do your life’s best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.