Los Angeles, CA
– University Park Campus
This is a four month fixed-term full-time position with the possibility of transitioning to regular full-time employment (M-F).
No evenings or weekends.
Since 1897, the Herman Ostrow School of Dentistry has shaped talented students into outstanding dentists and dental hygienists.
Our challenging clinical education and our expert faculty members provide future oral health professionals with the skills they need in order to become the best.
Dentists and dental hygienists are consistently viewed as some of the most trusted and respected professionals that serve the public, and our graduates are part of the reason.
The Herman Ostrow School of Dentistry not only educates excellent clinicians but also produces professionals who earn their patients’ trust with unyielding commitment to exemplary ethical standards.
USC’s Herman Ostrow School of Dentistry is seeking a Bilingual English/Spanish Dental Patient Treatment Coordinator to join the Advanced Orthodontics treatment clinic!
The Dental Patient Treatment Coordinator performs a variety of tasks associated with the computerized dental management system, such as patient registration, insurance authorization and/or verification, and patient scheduling.
The Treatment Coordinator will work closely with patients and Ortho Residents to start and continue each patient’s orthodontic treatment.
Also, schedules patient appointments and monitors patient flow.
Communicates procedures and policies answers any questions, and explains orthodontic general concepts to parents.
Translates treatments plans for Spanish speakers.
The ideal candidate should have previous dental experience working with billing and coding, have excellent verbal and written communication skills in both Spanish and English, and have a working knowledge of dental insurance terminology.
Preferred Qualifications:
Preferred Education: Associate’s Degree
Preferred Experience: 3 years in the dental field
Preferred Expertise: Knowledge of dental management software, particularly axiUm.
USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events. To view more information, please visit: https://employees.usc.edu/benefits-perks/
Minimum Education: High school or equivalent
Minimum Experience: 2 years
Minimum Field of Expertise: Demonstrated experience in dental management and dental secretarial assistance.
Working knowledge of HIPAA compliance.
Demonstrated excellent interpersonal customer service, and telephone skills.
Demonstrated ability to multi-task.
Working knowledge of dental terminology and PPO and Denti-Cal and health insurance.
Ability to work scheduled evening and weekend shifts.
Demonstrated team-oriented and collaborative work style.
Demonstrated experience in a high volume, fast paced environment.
USC is an equal opportunity, affirmative action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance .
We provide reasonable accommodations to applicants and employees with disabilities.
Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu .
Inquiries will be treated as confidential to the extent permitted by law.
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USC is a leading private research university located in the heart of downtown Los Angeles – a global center for arts, technology and international business.
As the largest private employer in the city – responsible for more than $5 billion annually in economic activity in the region – we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills.
As a USC employee, you will enjoy excellent benefits and perks , and you will be a member of the Trojan Family
– the faculty, staff, students and alumni who make USC a great place to work.
At any point you may also contact our HR Service Center for help at (213) 821-8100 or uschr@usc.edu .