Description: JOB SUMMARYPerform administrative and certain clinical duties under the direction of provider.
Prepare and maintain treatment rooms, drape and position patients, hand equipment, supplies, and instruments to provider.
Takes vital signs, visions PAMS, assists with treatments, maintains equipment, visual fields and inventory supplies, including EMR, patient scheduling, charge slips and routine patient instruction and knowledge of CPR.ESSENTIAL DUTIES AND RESPONSIBILITIESClinical Duties:Administer medical questionnaires directly to Clinic Staff, Patients as well as any visitors entering job sitesAdminister and interpret the temperature of an individual utilizing forehead, tympanic and/or oral thermometers according to manufacturer’s instructions and CDC guidance for personal protectionReporting cases of positive and negative responses according to established protocolsCommunicate findings directly to the Leads as requiredDocument findings and results of the Medical ScreeningMake changes in the appointment type as needed basis depending on findings and results while having polite, but clear communication with the patients about the changesDon and Doff PPE as required within the protocol for performing medical screening as needed basisPatient RelationsAssures timeliness of services rendered to patientsClearly informs patient the name of provider who will render servicesArranges for and assists patients in understanding instructions for all ancillary servicesListens to complaints from patients regarding services renderedDemonstrates adequate triage technique in handling telephone calls from patients and inquiries regarding services renderedAppropriate management of filing records, recording telephone calls and prescription refill information in electronic medical recordsChecks floor stock and sample medications, discards expired medications appropriately, re-orders as neededDemonstrates accurate knowledge in management of emergency situationsAssists patient to roomLooks after patient’s comfort while on premisesMaintains availability to examining Provider as needed.Accurately performs visual testing and on-site testing.Accurately file all patients’ lab results, x-ray, EKG, SCANS and all miscellaneous documents after doctor signs offAssists providers in all medical examinationsCollection of all specimens, including cultures, for laboratory processingAssists in minor surgery, positioning and draping patient, passing instrumentsInventory, Ordering, Facility MaintenanceScreens telephone calls for referral and takes messages for providerUnder the direction of the provider an MA may administer injections of scheduled drugs, including narcotic medications, only if the dosage is verified by the provider prior and the injection is intradermal, subcutaneous, or intramuscular.Compiles and condenses technical and statistical data for reports and records.Updates and maintains required logsTranslates for provider and office staff as requestedAssists in preparation of office for a site review and auditPerforms tasks under the direction of provider and managementCalls in prescriptions or prescription refills under the direction of the providerPerforms related work as requiredMaintains patient care areas as follows: Cleans (daily) all community areas Cleans immediately following infectious exposure Inventories supplies daily and orders as appropriate Maintains patient confidentiality at all timesProvide reproductive health counseling ( title X services )Participate in huddles with provider MA teamConducting chart prep (to ensure that patients file are complete for patient care on day of appointment, including Standing Order Sets based on Clinical Guidelines)Motivational interviewingAdministrative Duties:Schedules appointmentsRegisters patient data in computerSends appropriate information to various departments and medical officesOrganizational Activities:Knows rules and procedures for request for Information.Knows rules and procedures for release of information.Acquires appropriate signatures.Ascertains that Provider or manager is aware of request for information.Submits appropriate information per above procedure.Reports equipment or supply needs to Administrator.Reports malfunctioning equipment.Maintains general office equipment, i.E., Xerox, typewriters, Computer, Printers, CPR carts, emergency supply and auxiliary servicesMarketing Activities:Maintains computerized files of patients, including updated names, addresses, telephone numbers, etc.Conducts mailings to patients.Performs calls to patients for recall purposes.Attends health fairs/events.Plans for event and prepares necessary items required to conduct successful event.Communicates effectively with event attendees, explains services, and schedules appointments.Works with Management in creating/reviewing necessary collateral materials.Other duties as assigned..
Requirements: EDUCATION, TRAINING AND EXPERIENCEHigh school diploma or its equivalentMedical Assistant Certificate2 years experience preferredCPR CertifiedCertification through AAMA preferredKNOWLEDGE, SKILLS AND ABILITIESAbility to find solutions when barriers are identified.Strong documentation skills.Ability to multi-task and prioritize when needed.Ability to independently seek out resources and work collaboratively.Ability to read, understand and follow oral and written instructions.Experience and work ethics that supports working within a high functioning, team-oriented environment.Demonstrates a willingness and ability to work under supervision.Ability to develop and maintain good working relationships with staff.Ability to use computer and learn new software programs.Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management.Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc.Possesses ability to communicate effectively, both verbally and in writing.Possesses genuine respect for others and acceptance of their individual social and cultural traits.Proficient knowledge of Microsoft Outlook.Able to travel and attend professional meetings, conferences, trainings and clinic sites.Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams.Requires the knowledge of Informal Medical Office Policies and Procedures.Ability and willingness to work cooperatively with othersAbility to be highly organized.Ability to work independently.Ability to speak effectively with vendors as well as employees.Ability to create and prepare reports.Must have analytical and problem solving abilities.Ability to apply common sense understanding to carry out instructions functions furnished in written, oral, or diagram form.Ability to read, write and communicate effectively.Ability to present information in an easily understandable manner.Ability to organize and prioritize work with minimum supervision.Proficiency with computer applications such as Microsoft Excel, Power Point and Word.Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systemsPerforms other related duties as assigned.PHYSICAL DEMANDSPosition requires prolonged sitting at a computer, some bending, lifting, stooping and stretching.
Good eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopy machine, telephone, and other office equipment is also required.
Employee must have normal range of hearing and eyesight.NOTE: The essential job functions for this position include, but may not be limited to those listed in this job description.
Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or othersPI