Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
Adobe Customer Solution Consultants are responsible for the partnership between Adobe and our strategic clients, driving value realization and return on the client’s investment. This team is comprised of technology-savvy individuals who have experience in commerce and know its value in driving company strategies. Work directly with our clients to understand business and technical requirements, and to develop solutions to ensure success!
What You’ll Do
The Business Solution Architect interacts with customers and the project team to ensure the delivery of a well-designed and effectively architected business solution. The BSA participates in discovery workshops and guides business requirements to Adobe Commerce native functionality to reduce the need for customizations. They continue to collaborate closely with technical teams throughout the project. The BSA also serves as the Proxy Product Owner on development projects, for which responsibilities include:
Driving the project based on the client’s priorities;
Understand requirements and priorities.
Collaborating with the client to have clearly documented and signed-off user stories and use cases;
Working with the client to clearly explain and document software defects;
Prioritizing requirements for the development team;
Clarifying requirements for the development team: Architects, QA Engineers, Developers, and Project Manager.
Leading expectations on project scope and schedule.
Aligns project team on the Definition of Done.
Adheres to Consulting Services’ Development methodologies.
Continually refines user stories and use cases for upcoming sprints.
Schedules meetings to clarify requirements with the client and for the Development Team.
Maintains requirements matrix for specifications, development, and testing.
Reviews technical specifications and cross-checks against requirements.
Provides feedback on QA test cases and test results.
What you need to succeed
BS Degree in Computer Science is preferred or equivalent practical experience
Detailed functional knowledge of all Adobe Commerce products and all relevant commerce technologies
3+ years of experience with Adobe Commerce / Magento, Adobe Commerce Business Practitioner Certification preferred
Experience writing User Stories and Use Cases to document requirements
Experience with Agile/Scrum, Certified Product Owner/Scrum Master preferred
Solid understanding of the organization’s business strategy
Great analytical and problem-solving skills
Passion for quality and engineering excellence at scale, attention to details, and ability to multitask and meet deadlines
Strong communication and conflict-resolution skills
Strong presentation and leadership skills
Strong mentoring skills, ability to adapt and work with team members of various experience levels
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you’re looking to make an impact, Adobe’s the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $139,400 — $224,800 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.