VXI is GROWING!
We’re expanding our Customer Service Representatives and Bilingual Customer Care Agents at our Los Angeles location.
If you want a job that you can build into a career and have opportunity for growth as well as stability, then VXI is a place you want to be in.
We are looking for Customer Care Representatives to join our team!
Essential Functions: Provide exceptional customer service and resolve customer issues by responding to inbound call inquiries (billing, technical troubleshooting, account changes) Effective listening skills to ensure understanding of customer needs and desired out-comes Ask questions and actively listen for responses for the purpose of validating data and solving customer problems Work in a fast pace, changing environmentQualifications: Proficient in English and other Language Requirements High School Diploma or equivalent 1-2 years customer service and or sales experience with basic understanding of TV and Internet Flexible hours, including evenings, weekends, and holidays Ability to type 30 WPM minimum with accuracy Excellent communication skills and impeccable phone etiquette Ability to Pass 7 year Background Check and Verification of US Employment Eligibility